AddressSenior Care Manager – Home Care Package Program
- Box Hill & Eltham locations with Hybrid Working options
- Competitive salary including salary packaging
- Full time permanent position
Who are we?
healthAbility, as the name suggests, plays a unique and valuable role in the health system. We work to address the root causes of vulnerability, prevent disease and promote lifelong health outcomes, empowering people in our community to live their best life.
Our role is also supporting people to self-manage long-term health conditions, such as diabetes and mental health challenges, with multidisciplinary teams delivering community-based programs in a comfortable setting. We also support people, including older people and people with disability, to stay living at home longer and to live well in their community.
Our broad range of primary health services, care management and in home and community support services can be tailored to an individual’s needs and with major hubs in Box Hill and Eltham, these services can be delivered locally, in the Eastern and North Eastern suburbs of Melbourne.
Why work with us?
Although our clients are at the heart of what we do and we strive to positively impact our communities and those who need it most, the wellbeing of our employees is just as important.
When joining healthAbility’s supportive, kind, caring and ethical culture, you are welcomed by multi-disciplinary teams passionate about the health and wellbeing of clients and communities, from prevention through to specialist care, and passionate about continually learning and building on their areas of expertise. We embrace this passion and are values driven, offering careers with meaning and environments that are flexible, evolving, creative and connected.
healthAbility is proud to be an equal opportunity employer. We promote a workplace that actively seeks to include, welcome and value unique contributions of all people. This means we encourage Aboriginal and Torres Strait Islanders, people with disabilities, LGBTIQ+ and from culturally diverse backgrounds to apply for this job, with age being no barrier.
The Opportunity
We are looking for a Senior Care Manager to join our supportive and professional multidisciplinary teams in a full time capacity.
Responsibilities include but are not limited to;
- The management of a reduced client case load
- Supervise and coordinate orientation of new staff
- complete joint home visits with Care Managers as required and appropriate
- support the HCP team to be responsible for working in partnership with the client and/or carer in receipt of Home Care Package
- Supporting the HCP team to manage complex client issues and complaints in accordance with Organisational Complaints Policy and provide feedback to consumer/carer and the Manager.
- Support the HCP team to develop and document consumer directed care plans, risk identification and management, conduct regular reviews of their needs and amend care plans as appropriate.
- Liaise and advocate with other relevant service providers regarding individual care needs.
- Regular reviews of client care plans, care notes and client file audits with the HCP team
- Represent the organisation in both internal and external network meetings, marketing campaigns and industry wide network opportunities
- Work with internal and external stake holders to promote the HCP team and internal and external service referrals
Skills & Experience
- Minimum of 3 years’ experience in Home Care Packages program
- Tertiary qualification in Social Work, Allied Health, Nursing, Care Management or equivalent
- Extensive experience within the Home Care Package Program
- Experience providing mentorship/leadership
- A comprehensive working knowledge of the Home Care Packages Operational Manual, the Aged Care Act and an understanding of the Victorian Health Records Act.co
- Demonstrated experience in Consumer Directed Care (CDC) choices and preferences to consumers
- Knowledge of aged care related specialist services, i.e. Parkinson’s and Dementia support Services
- Understanding of the interface between CHSP and HCP.
- Advanced planning, organisational and time management skills
- Proven ability to establish effective and cooperative internal and external working relationships
- Experience in assessment, care management and service delivery to aged consumers living in the community
Please apply here by submitting a cover letter addressing the key selection criteria with your CV. Thank you for your time and interest and please note, only shortlisted applicants will be contacted directly. No agencies please.
Any enquiries can be made to Ryan Goodinson – Recruitment Advisor at **************@healthability.org.au
Position Description:
Employment with healthAbility is conditional upon being fully vaccinated against COVID-19 or medically exempt and providing satisfactory evidence of the same.
See the video to hear from our employees why this opportunity is much more than a job and how healthAbility offers careers with meaning.
