Senior Case Manager Advocate

The City of Casey is one of Victoria’s largest and one of the fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents who call Casey home.

Our workspace is located within Bunjil Place, located in Narre Warren, which is a must-visit destination in Melbourne’s southeast.  Bunjil Place reflects and enhances the city’s rich diversity, inspiring an energetic and cosmopolitan atmosphere; and has become a lively meeting place.

Our Benefits:

Benefits | City of Casey 

• A supportive learning culture where you can grow your career and even your qualifications.
• A hybrid and flexible workplace.
• Multi-award-winning architectural office building with equipped Kitchens, onsite Café, Library, and so much more.
• 2 minutes’ walk to Westfield shopping centre, free onsite carpark, gym/pool with discounted memberships and free workout Wednesday.

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

The Senior Case Manager Advocate, part of a close-knit team of 5 within the Access and Navigation Team of the Connected Communities Department, provides case management and advocacy support to individuals in our local community.

This role involves linking individuals, their families, and carers to support services, particularly those experiencing declining health and significant barriers to accessing the necessary support for maintaining their wellbeing. It's a fast-paced and challenging position, offering a rewarding opportunity to advocate for the local community.

What you’ll deliver

• Responsible for working with older people who are living at home with a clinical condition and/or specialised need not supported by a Home Care Package. 
• Using a person-centred approach, draw on client strengths and resources to develop individual care plans and goals, encouraging the client their carer or families to participate in all stages of referral pathways and service provision, advocating when necessary. 
• Provide outreach support by assisting and facilitating client's connections to services as required. 
• Support immediate interventions for at risk clients, including VCAT guardian and administrator applications, and crisis housing advocacy.
• Build and develop strong working relationships with key internal and external stakeholders, to promote the program and assist with referral pathways. 
• Undertake regular client reviews to determine service needs and monitoring of progress towards achieving goals. 

What you’ll bring

• Tertiary qualification in Mental Health, Community Services, Social Work, Allied Health/Health or relevant other qualifications with substantial experience working as a support worker/Case Manager/co-ordinator of services in an outreach capacity.  
• Experience with facilitating care co-ordination.
• Highly developed interpersonal and communication skills with experience in developing and maintaining relationships.
• Knowledge of the aged care/community services sector.
• Have experience using a strength-based approach to support people/using trauma informed therapy.
• Demonstrated experience in working with and understanding people with complex needs using a person centred strength-based approach.  
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check.
• A curious, collaborative, and inclusive community mindset.

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

 Position Description: Senior Case Manager Advocate - Position Description

To find out more about the role, please contact Kate McClounan, Team Leader Access and Navigation, on 9709 9672 and **********@casey.vic.gov.au.

Applications will be accepted until 11.55pm on Thursday 1st February 2024.

We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

The City of Casey has zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

The City of Casey reserves the right not to make any appointments for this position.

For more information about the City of Casey council and to stay across what's happening in our region, follow us on LinkedIn

Dream Big, Empower Each Other and Make our Community Proud.