Job description
As a Senior Client Advisor and first point of contact for customers when they visit the clinic, your day-to-day responsibilities will include the following:Greeting and building rapport with patients.Assisting them with bookings and consultations.Conducting the initial hearing check.Ensuring every patient's visit is an enjoyable and valuable experience.Working collaboratively with Client Advisors and AudiologistsClient DetailsAdecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia. They conduct free hearing checks, prescribe hearing aids and sell hearing aids and other devices. Our client prides themselves on having a fun, vibrant and highly experienced team where they enable their employees to grow, evolve, and find longevity. The Senior Client Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing.DescriptionA dynamic and innovative opportunity has been presented for a Senior Client Advisor specialising in front-office management, store operations and sales in Dickson, ACT.As an integral member of our team, your responsibilities will include but are not limited to the following: The Senior Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clientsProvide a high level of customer service at all timesGreeting and liaising with customers upon arriving at the clinicDoing initial hearing screenings that are booked and supporting Hearing Care Professionals Ensure that compliance guidelines are met for store administrationManage the sales stock levels and post-sales servicesOverall sight of the clinic and functions of clinic operationsProfileTo be considered for this role, you will be/have:Proven experience within an administration role, demonstrating high complianceAn enthusiastic and approachable individual who prides themselves on a high level of customer serviceAn organised and motivated individual with the ability to multitaskA highly driven individual determined to exceed KPIs/ targetsFull working rights in AustraliaCurrent and Valid Full Australian Drivers LicenceWhat's in it for you?Great salary with fantastic benefits and opportunity to earn commissionDiscounted Private Health Insurance and other corporate benefitsFull training provided with great career and learning development opportunitiesA day off to celebrate your birthday!Company provided uniform and laundry allowanceJob OfferThese are full-time positions based in Dickson, ACT offering a competitive salary, excellent company benefits, and the opportunity to build and develop a meaningful long-term career.Please click APPLY NOW! Or, if you would like to find out more about this opportunity and have a confidential discussion, please call Elis on 0419 600 021 or email Elis.salievski@adecco.com.au to organise a convenient time.Candidates must be available for a face-to-face video interview with Adecco as a first step for this role.
Address
Dickson, ACT
