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SalaryAbout Seqwater
Seqwater is the Queensland Government Bulk Water Supply Authority, responsible for delivering safe, secure and cost-effective bulk water supply for over 3 million people across Southeast Queensland.
Seqwater is one of the largest water businesses with the most geographically spread and diverse asset base of any capital city water authority. Our operations extend from the New South Wales border to the base of the Toowoomba ranges.
We commit to delivering a high standard of customer service aligned to our strategic vision. We value working collaboratively with our internal & external customers to improve service delivery.
About Your Opportunity
Reporting to our Community Engagement Team Leader, you will manage the development, implementation and evaluation of stakeholder and Community Engagement strategies that build stakeholder, customer and community awareness, knowledge, trust and advocacy of the organisation's strategic objectives.
This role is responsible for:
- Developing strategic communication and engagement plans for minor to moderate infrastructure projects, operational and maintenance activities, and other initiatives in order to build advocacy and social licence.
- Identifying and providing recommendations on the management of Community Engagement issues to mitigate enterprise risks and enhance Seqwater's brand, reputation, and relationships.
- Developing and managing effective working relationships with key internal and external stakeholders, including community and special interest groups within Seqwater's network.
- Providing specialist engagement advice and working collaboratively with internal stakeholders to support the delivery of engagement projects and initiatives.
- Providing specialist advice and support in response to emerging community and reputational issues, including enquiries from elected representatives relating to minor to moderate infrastructure projects; operational and maintenance activities; and customer service matters.
- Developing and implementing key performance indicators which measure the success and value of engagement and communication activities.
- Participating in a 24/7 on call roster to support Seqwater's Emergency Management function and Flood Operations Centre.
To be successful in this role, you will possess:
- Demonstrated experience in the development and implementation of communication and engagement strategies within a high-profile environment.
- Demonstrated written and oral communications experience, including preparation of high-quality communications for various channels, purposes and audiences in an accurate, timely, consistent and customer-focused manner.
- Demonstrated issues management experience and proven success in building relationships with the community and delivering in high pressure situations.
- Unrestricted driver's licence for a motor vehicle.
- Alignment with Seqwater values.
For a more detailed preview of the work that you will be involved in for this role, feel free to take a look at the position description on our careers page - careers.seqwater.com.au We also invite you to connect with us on LinkedIn and join our growing community of followers to see all the latest news and job opportunities as and when they happen -
If you are looking for an extraordinary career in which you can make a real impact, we'd love to hear from you!
To apply
Submit your cover letter outlining how you meet the requirements of the role and your resume via the Apply button.
Applications close: 11:55PM AEST, Monday 12th February 2024
For further information please email enquiries to recruitment@seqwater.com.au
Please note - applications cannot be accepted via email.
Advertised: 29 Jan 2024 E. Australia Standard Time
Applications close: 12 Feb 2024 E. Australia Standard Time
