Job description
About the LocationEmbark on a fulfilling career journey as a key player in Ingenia Lifestyle's groundbreaking over-55s community in Morisset. Shape the future of senior living in the dynamic Hunter Region, where innovation and community excellence seamlessly come together.In this pivotal role, you'll oversee the development of more than 600 thoughtfully designed homes, each a testament to our commitment to providing a relaxed, low-maintenance lifestyle for our residents. Your leadership will be instrumental in creating a vibrant community, seamlessly integrated with green corridors, lakeside paths, and easy access to local retail and dining.As a leader, you'll have the unique opportunity to curate premium facilities that elevate the living experience for our residents. From spaces designed for social gatherings to tranquil retreats for personal reflection, you'll play a pivotal role in shaping a community that goes beyond housing to provide an exceptional quality of life.Don't miss this unique opportunity to be part of a groundbreaking project. Apply now to contribute to the success of Ingenia Lifestyle Morisset, where you'll play a crucial role in building not just homes but a thriving community that redefines senior living. Join us on this exciting journey as we shape the future together.About the RoleWe are seeking a hands-on Senior Community Manager with extensive leadership experience to effectively manage the day-to-day operations within our lifestyle development community in Morisset.Key AccountabilitiesSupport and work closely with the Construction and Development teams with new homes delivery, installation, and/or the refurbishment process of resale homes.Establish relationships within the local Community to benefit the residents of Morisset, and specifically, as a more senior Community Manager.Engage with residents to curate a social and wellness program that builds on Community.Full management of all operational aspects associated with the Community.Provide a high level of customer service to all residents, guests, and community members.Financial management including budgeting, profit and loss, and reporting.Coordinate the effective management of the onsite team, including grounds and maintenance, cleaning, and administration staff.Manage the health, safety, and compliance requirements of the Community.Ensuring the Community presents to a high standard.About YouExperience in senior management roles across real estate, hospitality management, or aged care.Proven successful record of working with other Departments to achieve Operational Excellence and great customer experience.A demonstrated self-starter, enthusiastic to drive results, and capable of working to operational requirements.Outstanding relationship-building skills.Excellent leadership qualities.Exceptional customer service skills and standardsExcellent administrative, financial controls, and practices.Ability to identify problems and to use initiative and effective communication skills to resolve the issue.Demonstrated capability and experience in the management of maintenance of buildings and grounds is desirable.Ability to respond well to emergency situations.Relevant experience in a senior management role.Experience managing relationships across multiple departments, preferably at a senior level. Culture and BenefitsFab discounts on our holiday parksVaried and unique roleInclusive and friendly culture