Senior Contact Facilitator

The Children’s Contact Service (CCS) program is one of the support services delivered through our Lutheran Care, Nuriootpa & Tanunda office. The Children’s Contact Service (CCS) program is a child safe, child focused service that provides a family friendly and safe environment to assist children in developing a positive, meaningful relationship or staying positively connected with the parent or family member that they do not reside with. The service provides supervised handover and contact visits at a safe and neutral venue.  

This is where you come in!

We are looking for Senior Contact Facilitators to coordinate safe, secure and comfortable environments for children, parents and other family members utilising the Children's Contact Service (CCS). This role also provides guidance and support to Contact Facilitators, including training and inducting new staff. 

The role is FTE 0.6 based at our Nuriootpa & Tanunda office and will report to the Team Leader, Family and Community Services 

The duties of this role include:

• Observe supervised contact visits and changeovers, recording factual (non-interpretive, non-judgmental) observational notes.
• Assess the priority and provide appropriate responses to clients with behaviours that demonstrate high and complex needs. 
• Ensure all contacts and changeovers proceed as agreed and are in accordance with the conditions of any existing Court Orders or as identified during intake and assessment. 
• Write and review Access Summary Reports and submit to the Family Court of Australia within court determined timeframes.
• Communicate effectively and respectfully to engage and establish rapport with children, parents and family members and the CCS team members.
• Plan and organise workload to achieve specified outcomes within set time frames including providing reports as required.

What's in it for you?

Lutheran Care values all its staff by ensuring that they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, annual staff conference, professional development days, annual volunteer celebrations and an innovative and caring culture.

Want to know more? Head to our website for the full position description.

Lutheran Care is committed to providing a child safe environment therefore you will require a valid DHS Working With Children Check and a current Safe Environments for Children & Young People certificate. You must hold a current and unrestricted South Australian Drivers License and possess a registered roadworthy vehicle available for work use (employees reimbursed for work travel).

Benefits:

Lutheran Care values all its staff, students and volunteers and ensure they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, annual staff conference and professional development days, annual volunteer celebrations and an innovative and caring culture.

Applications must include a Cover Letter and a current Resume. 

For further information and instructions on how to apply, including a Job Description please visit our website at: https://www.lutherancare.org.au/vacancies/

Applications close 12 April 2024

Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply.