Administration Officer - Insurance Services
- 3 Month Contract - Located in heart of the Brisbane CBD
- Pay: $34.58 per hour + super & hybrid opportunties
- Join the team at one of Australia's largest super funds
- Assist the Insurance Services business unit with administrative duties, including updating schedules, coordinating meetings, and tracking action items.
- Collaborate with various departments to ensure seamless support for the Insurance Services unit.
- Execute payment tasks meticulously, prioritizing our members and customers' satisfaction while complying with established procedures.
- Uphold the accuracy of customer records by updating information across all systems and ensuring all processing meets required standards.
- Provide basic administrative assistance to both internal and external customers, directing complex inquiries to the appropriate personnel.
- Fulfill any additional responsibilities as assigned.
- Complete a data entry test: minimum of 95% accuracy and 6k keystrokes per hour.
- Strong written and verbal communication skills
- Confidence in producing reports and documentation
- Customer service mindset
- Sound computer literacy
- Experience in insurance and super is highly desirable
- Ability to work in a fast-paced environment (particularly in handling backlogs)