Senior Customer Attendant

Senior Customer Attendant Organisation/Entity:  NSW Trains Job category:  Call Centre & Customer Service Job location:  Dubbo, NSW, AU, 2830 Job reference number:  91979 Employment type:  Permanent Part-Time Salary range:  $1252.85-$1252.85 Together, let's connect with our communities and nurture relationships.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community. In this role, you'll: Deliver exceptional services and provide streamline experiences when assisting passengers with inquiries, preparing travel bookings, and helping with luggage to connecting regional services.

  Be responsible for a broad range of day-to-day station operations and manage the station presentation, cleaning and general maintenance.   Ensure that safety standards are met and adhered to and proactively manage any potential safety risks that may arise and impact staff and passengers.   The current Senior Customer Attendant position that we have available now at Dubbo is a permanent?

part-time role working a minimum of 15 hours per week on a 7-day rotating day roster including weekends and public holidays. Extended hours may be necessary at short notice.   Based on the business requirements you may also be requested to work at other station locations.

  The full-time rate of pay for this position is $1,319.00 per week, including the Industry Allowance. As a part-time employee, you will be paid on a pro-rata basis calculated on your agreed hours of work. In addition, you will also receive shift allowances, superannuation, and annual leave loading benefits on the 5 weeks annual…

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