Senior Customer Service Representative

Are you a dynamic, customer-focused individual seeking an exciting opportunity? Look no further - we're in search of an enthusiastic Customer Service Representative with strong data entry skills to join our team. As the initial point of contact for our valued customers, you will play a vital role in delivering exceptional service and ensuring their needs are not just met but exceeded.

Responsibilities:

• Handle incoming calls and emails from customers inquiring about our roofing products and services.
• Accurately process orders and maintain meticulous customer records in our system.
• Provide precise and timely information regarding pricing, availability, and service options.
• Professionally and promptly resolve customer complaints and issues.
• Collaborate seamlessly with our sales team to consistently exceed customer expectations.

What we are looking for:

To be our ideal candidate, you should possess:

• Excellent communication and interpersonal skills.
• Someone that would like to transition into a leadership role.
• Previous experience in building supplies is preferred.
• Strong attention to detail and data entry accuracy.
• The ability to thrive in a fast-paced environment.
• A customer-centric mindset, willing to go the extra mile for customer satisfaction.
• Proficiency in Microsoft Word and Excel.

Benefits:

• Receive comprehensive training to become well-versed in the roofing sector.
• Join a market-leading company in the roofing industry.
• Be an integral part of a diverse and collaborative team dedicated to excellence.

HOW TO APPLY

Please send your resume highlighting your relevant experience. We will contact selected candidates for interviews.

Note: Only applicants who meet the requirements will be considered. Thank you for your understanding.

At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment.

We look forward to receiving your application!