Senior Cyber Incident Management Consultant

Description:

Marsh is seeking candidates for the following position, based in the Sydney office:

Senior Cyber Incident Management Consultant

What can you expect?

An exciting opportunity has become available for a Senior Cyber Incident Management (CIM) Specialist to join Marsh's Cyber Incident Management team. Reporting directly to the Head of Marsh Cyber Incident Management, Pacific Region, you will be responsible for helping our clients to anticipate, respond to, manage and recover from cyber threats and Cyber Incidents impacting their businesses.

This position is an integral part of a newly formed initiative serving as a cyber resource for clients and colleagues with respect to all elements of Cyber Incident Management, and you will gain front-seat exposure to the dynamic world of cyber risk, Incident Management and claims within a market-leading organisation.

We are a tight, professional and technical team of insurance professionals working with all insurance products and services for our portfolio of large multinationals. This opportunity is open to candidates with cyber claims or Cyber Incident Management experience. You will become part of Marsh's best in class cyber team which delivers market-leading cyber solutions to help companies manage cyber risk with confidence.

What is in it for you?

• Join the Pacific region's leading cyber broking team within the world's leading insurance broker and risk adviser.
• Opportunity to work closely with top ASX listed clients
• Consolidate Cyber Incident and claims management capabilities from leaders in the industry
• Great team environment with energetic and supportive colleagues.
• Hybrid working model.

• Learn the incident response vendor ecosystem, including products and services, and support clients (either insured or uninsured) with incident response planning and preparation.
• Support client incident triage, underwriter incident response facilitation and coordination, guiding clients on vendor selection, carrier panel requirements and obtaining underwriter approvals.
• Triage new Cyber Incidents and activate appropriate incident response options and capabilities.
• Proactively ensure the incident response process is moving forward, keeping track of deadlines and open items, keeping the client, vendors and insurers up to date, and payment, and facilitating all communications.
• Assist clients with various Incident Management tasks during an event.
• Assist with resolution of any coverage issues by working closely with claims advocacy colleagues and cyber brokers.
• Develop/enhance proficiency in digital platforms to assist in client/colleague onboarding.
• Assist in creating content and presentations that are visually pleasing and easy to digest.
• Develop/enhance cyber subject matter expertise.

• Legal degree preferred.
• Prior experience with data privacy, Cyber Incident Management or response services.
• Advanced knowledge of Microsoft Office; particularly PowerPoint and Excel.
• Ability to collaborate in a team environment.
• Excellent organisational and time management skills, with a high-level of attention to detail.
• Ability to effectively manage multiple priorities to deliver materials in a high pressure, deadline driven environment.
• Passion for your profession and willingness to learn and grow.
• Excellent communication skills.

• Organised, focused and able to drive projects forward.
• Understanding of complexity of Cyber Incidents, workstreams and legal obligations.
• Ability to build strong relationships and resonate with internal colleagues, clients and cyber underwriters.
• Self-starter, resourceful and possess the ability to work independently and bring solutions and ideas to the CIM offering.
• Ability to work in a fast-paced environment.
• Project management experience is a plus.

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search "Marsh" under endorsed employers.