AddressAbout the role
At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
The Customer Tax Transparency (CTT) competency is responsible for delivering business capability to enable ANZ to comply with its tax /compliance reporting obligations under Foreign Account Tax Compliance Act (FATCA), the Common Reporting Standard (CRS) and other similar regimes.
Role Summary:
As part of the CTT Business Analysis Competency team, the Senior Business Analyst (BA) works on the business side of initiatives and engages with business stakeholders to analyse and synthesise information, understand the organisational context and complete business analysis activities.
These activities include documenting requirements and functional specifications for system changes and enhancements, associated business process changes, and working with the Change Team to ensure business preparedness and readiness to adopt the changes through fit-for-purpose training of impacted members, creating guides and communications to impacted members.
The role requires strong stakeholder engagement and management skills to ensure a clear understanding of the program’s objectives, benefits and deliverables.
The role requires delivery of innovative, commercial, strategic and business-oriented solutions to support ANZ’s business strategies and manage and mitigate legal and compliance risks. Experience in FATCA, CRS, Anti-Money Laundering/Know your Customer (AML/KYC) or Compliance related projects will be highly regarded.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Location: Bengaluru
Role Type: Permanent, Fulltime
What will your day look like
Ensure timely completion of assigned activities through collaborative efforts.
Develop clear, accurate requirements considering financial implications.
Lead requirements gathering and business process design for key initiatives.
Facilitate end-to-end delivery and transition to Business as Usual (BAU) with Change Management Team.
Adhere to ANZ policies and procedures, while recognizing and mitigating risks.
Cultivate strong relationships with colleagues, managers, and stakeholders.
Collaborate efficiently to understand and present requirements effectively.
Foster cross-team collaboration and alignment across business units.
Collaborate with BA peers to enhance the BA profession.
Mentor junior BAs, review their work, and present complex topics to senior stakeholders.
Promote a positive team culture with open communication and alignment to ANZ values.
What will you bring?
We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills –
To grow and be successful in this role, you will ideally bring the following:
Proficiency in business analysis processes.
Strong collaboration and negotiation skills for achieving business outcomes.
Effective documentation and presentation of business requirements and specifications.
Excellent communication skills across various levels of stakeholders.
Ability to facilitate changes to business processes.
Skilful in preparing teams for the adoption of changes.
Leadership capabilities in dynamic and agile environments.
Proficiency in data analysis and deriving recommendations.
‘Good to have’ knowledge, skills and experiences
Familiarity with ANZ business and technology environment.
Proven track record in delivering compliance-related change programs.
Strong interpersonal skills for effective collaboration.
Customer-centric approach to problem-solving.
Ability to design both technical and non-technical solutions.
Proficiency in systems analysis to translate business needs into IT solutions.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So, why join us?
ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank’s largest technology, data & operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank’s strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We’re proud that people feel they can be themselves at ANZ and 90% of our people feel they belong.
We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.
We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.
To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 65040
Job Posting End date: 03 May, 2024
Job Posting End Date
03/05/2024, 11.59pm, (Melbourne Australia)
