About Bird

Bird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. Its products and solutions are the foundational building blocks to business communications across preferred channels, like SMS, Voice, WhatsApp, WeChat, Messenger, Email and more. Founded in Amsterdam in 2011, Bird connects to billions of devices and is trusted by nearly 35,000 customers. It operates across nine worldwide hubs and is proud to be a “Work Anywhere” company.

The Role 

Design @ Bird is unique. You get a design team that is being built, ground up, from culture to execution. You get a product that is proven, uses cutting-edge technology and is extremely efficient. 

We are building the next generation of this product, which will differentiate itself from others based on the user experience. We are trying to make extremely technical, business-critical software accessible and simple to use. You will be directly involved in making this happen.

This role is a good fit for you if you

• Love an extremely fast-paced environment. We move at a lightning-fast pace.

• You love to take on multiple projects, business-critical ones with extreme visibility. 

• You are up for taking on full product areas, leading them with complete autonomy. 

• You are happy to take on IC work in the beginning and help build a team to eventually move into management when the team grows.

• Work within a small team, with deep connections and extreme empathy for the user as well as each other.

• Have experience with coding like; React, Typescript or Tailwind (Not essential, but nice to have).

If this sounds like you, we would love for you to come join our mission-driven, customer-obsessed Product Design team with very ambitious goals for 2024/2025. 

Reporting directly to the Head of Design, you will work in very close partnership with other designers, VPs of Product Management, Sales and our Technology teams. You will also be exposed to the C-team and work hand in hand with company priorities and business objectives.

As a Senior product designer, you will work with the product, solutions, business and marketing teams to learn first-hand about how our product gets used and what it means to our customers. You will have a pivotal role in building exceptional user experiences for some of our largest customers.

What You'll Bring

• 5+ years of experience designing highly technical products

• Must have deep experience working with Figma.

• Technical Expertise with coding; HTML/CSS, React, Typescript or Tailwind would be highly desirable.

• Previous experience in Product based companies. SaaS, CRM or Marketing Automation experience would be highly desirable.

• A deep understanding and experience in designing desktop and mobile applications including; Analytics, Metrics, Dashboards, Graphs, Data Visualisation etc.

• Strong ability to present work, explain your rationale, and incorporate feedback

• Experience working with quantitative and qualitative research including usability testing, analytics, user interviews, and A/B testing

• Excellent prototyping skills

• Experience working with remote teams and stakeholders

Interview Process

You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows: 

↳ [30 mins] Recruiter Screen

—------ Team Interviews—-------

↳ [45 mins] Introduction to Bird, Explanation of role and Experience walkthrough

↳ [45 mins] Design Craft & Portfolio Walkthrough with Head of Design

↳ [24 hours] Technical Exercise (Take Home)

↳ [60 mins] Technical Exercise (Demo) / Executive interview (CTO)