AddressWhat we offer:
- Based at any TSIRC division
- $68,692 - $70,304 per annum
- Full time Fixed Term (12 months) with an opportunity to become permanent
- 6 weeks annual leave
- Additional TSIRC gazetted holidays
- Uniforms
About us:
Torres Strait Regional Council (TSIRC) is the largest employer in the Torres Strait serving 15 ‘outer' island communities with unique characteristics and service requirements. Beyond traditional local government services, we are deeply invested in the social, environmental, and economic development of our region. We are values driven and work as One with respect for Ailan Kastom.
About the role:
Provide high quality customer service and tenancy management to Council's social housing tenants and applicants through effective administration and communication. Provide operational support to Housing Officers with meeting key performance indicators and maintaining positive, sustainable and collaborative relationships across the Divisions.
Key Responsibilities
Leadership
- Support team members to resolve complex tenancy management issues.
- Ensure weekly distribution of reports.
- Actively participate in Housing management meetings and workshops.
- Actively support team members to action reports to maintain effective occupancy rates and efficient rent collection.
- Visit Divisions in the Cluster as required to provide practical support, advice and role modelling for Housing Officers.
- Supervise the Housing Officers within the Cluster through ongoing performance appraisal and liaise with Coordinator Housing with respect to identified performance needs.
Occasional Travel to Cairns and throughout the Torres Strait Islands is a requirement of this position.
Applying:
Candidates will need to download the Position Description and provide a written submission addressing the Capabilities, Skills and Experience by Wednesday, 10 July 2024.
If you think you meet most, but not all, of the criteria we encourage you to still put in an application or call to discuss.
People from diverse backgrounds, including Aboriginal and Torres Strait Islander people, who may have questions or concerns about the recruitment process or working with Council are encouraged to reach out and will be put in contact with our People and Wellbeing Team.
For more information:
Contact Ms Ella Kris, Acting Head of Community Services on 0484 586 ***.
