We have an exciting opportunity for a Senior Infrastructure ('Middleware') Technical Lead to join the OAHP (Oracle Application Hosted Platform) Infrastructure L3 Team. The role will focus primarily on Operational Excellence; managing and supporting Oracle middleware on an Oracle Engineered system for Oracle products (Oracle Banking Platform and Siebel).
Your primary responsibilities will include - leading L2 & L3 in triaging/resolving complex high priority incidents and problems, working on RCA, troubleshooting application/infrastructure issues, designing new features, delivering code changes, providing impact assessments for those changes and platform upgrades. As this is L3 role, there will be an on-call aspect to support Production related incidents.
Responsibilities
To be successful in this role, you will be an experienced Oracle Middleware Services specialist who is currently working for a large organisation and a proven team player. You will have an intense passion and curiosity to ensure the platform is stable and functioning in an optimal manner or ensuring that stakeholder queries are addressed. You are a thorough, Self-driven, methodical specialist with a fundamental commitment to process improvement, automation, and quality. You'll thrive on bringing automation to routine tasks and continuously raising the quality of the service you provide.
In addition to this, your core skills will include:
- Hands-on experience with operational support for:
- Oracle Siebel OCH/UCM IP17+ (20.X+ ideal) OR
- Siebel CRM (23.X+ ideal) &
- Weblogic (12.X).
- Exposure and working knowledge of Linux/Unix Operating Systems.
- Understanding and experience with design/build/upgrades of Oracle Siebel OCH/UCM/CRM and Weblogic solutions or products.
- Exposure with Oracle virtualised and non-virtualised environments.
- Working knowledge of Messaging Services (e.g. MQ/JMS) and API/REST.
- Proven experience working in a Technology corporate and matrix environment.