Senior Installations Technician

Your new company

Our client is the leading provider of security services and advice in Ballarat. It is a family-owned business that takes pride in the longevity of its customer base.

Your new role

The primary responsibilities of this position include:

• Installation of new security systems and conversion of existing security systems.

• Installation and setup of CCTV Systems (including remote access).

• Finding faults, maintaining, repairing, and testing Security Systems including CCTV and Access Control.

• Project management of larger security installation projects

• Provide on call support for clients as rostered and/or emergency requirements.

• Client and/or trade representative liaison to co-ordinate works when applicable.

• Completion of documentation on relevant software applications used by the Company to support project delivery.

• Provide comprehensive notes for completed work on relevant software application, communicating work in progress details for scheduling purposes.

• Supply client information to all Departments as required.

• Purchasing of stock and consumables when required and maintain van stock levels.

• Cleanliness and basic upkeep of company vehicles; report servicing and maintenance requirements to direct manager.

• Router configuration for remote access of CCTV systems (Remote via EXTMONs)

• Remote client support for camera systems (cameras offline)

• Remote management of CCTV systems and logs

• Remote maintenance of wireless links in security and CCTV systems

• Network & Infrastructure design and construction for new CCTV systems

• Manage multiple jobs simultaneously.

• Training of less experienced staff as required.

• Other duties as directed by management or representative.

What you'll need to succeed

• Hold and maintain a current Security Licence

• Hold and maintain a current Driver’s Licence.

• Completion of a qualification relevant to the role (such as a security cabling license).

• At least three (3) years in an installations or scheduling position in the security industry or a business with similar characteristics to the security industry.

• Ideally, experience in a programming or system support role.

• Proven experience with project management software.

• Knowledge of a range of security systems including Tecom, Concept, DAS/NX Series Panels, Bosch Solution panels, CCTV, Access & Prox readers would be highly regarded.

• Proven experience with Patriot alarm response software or similar would be highly regarded.

• Proven customer and relationship management experience.

• An acceptable level of financial competency.

• Experience with business planning and working to KPI targets.

• Competent to advanced computer skills (including Microsoft Office 365 products – Excel, Word, Outlook, and PowerPoint).

What you'll get in return

• Permanent Monday to Friday full-time position

• Opportunity to work with a renowned leading company

• Above Award Rates

What you need to do now

If you're interested in this role, click 'Apply Now' to submit an up-to-date copy of your CV via our portal.

For further information on this role, or other similar roles in the Ballarat region, please contact Steve Jolly via steve.jolly@hays.com.au