AddressThe position is based on our Darwin Regional Office, which is a meeting logistics service hub and provides meeting support to all seven NLC Regions. The Senior Logistics and Customer Liaison Officer is responsible for assisting the Manager, Logistics and Customer Liaison with overseeing the safe, efficient and effective management of the regional workshop, vehicles, goods and equipment. Providing a high level of customer service whilst supporting with community consultations, meeting logistics, community liaison activities. At time this position will required to provide direction and support with the supervision of other operational staff at lower classification levels in the field to ensure our service deliverables for the activities are met.
About the NLC
Cultural knowledge and lived experience are central to the work that we do here at NLC. The Northern Land Council (NLC) was established 50 years ago under the Aboriginal Land Rights (NT) Act in 1976, to assist Aboriginal people in the Top End of the NT to acquire and manage their traditional lands, waters and seas. We are committed to enhancing Aboriginal peoples social, political and economic participation by supporting their aspirations and amplifying their voices on a range of issues impacting on their lands, seas, culture and communities.
The key duties of the position include
- Working closely with the Manager and Logistics Coordinators and other internal stakeholders to manage priorities and facilitate the effective implementation of NLC projects and programs across all NLC regions.
- Assist in the coordination and delivery of logistical support to ensure the effective and efficient planning of meeting activities within the region.
- Provide leadership and support to the regional office logistics team by providing detailed planning of meetings, including the scheduling of meetings, completing logistical plans for a meeting event, organising venue hire, staff and Traditional Owner travel arrangements, accommodation, catering, vehicles, and equipment.
- Assist with the management of all meeting activities on the Regional Calendar and ensure that the relevant information is captured in the Regional Meeting System and filed appropriately.
- Supervise and manage logistics staff at lower classification levels in the field ensuring that each staff know their role, in respect of venue preparation, safety in the field and the safe delivery of a meeting event etc.
- Assist with the management of NLC Assets used for logistical purposes such as property, workshop, vehicles and equipment. Maintain an asset register and monitor the movement of vehicles and equipment.
- Develop and maintain effective and professional working relationships with external stakeholders.
- Prepare clear, concise and informative documentation such internal briefs and reports on matters relevant to the responsibilities of the NLC within the region.
- Provide accurate and timely advice to senior staff on issues affecting the region and the successful delivery of scheduled meeting.
- Assist in the management and review of Regional Office logistics meeting budgets and administer in line with NLC financial and human resource delegations and instructions, meet all reporting requirements.
- Comply with NLC policy and procedures at both an organisational and operational level, ensuring that appropriate standards and operational protocols are maintained at all times.
- Perform any other reasonable tasks and duties that are required, that are within the scope of your position classification, service area and skill set as required.
- Adhere to the NLC Code of Conduct and work in a manner which is professional, respectful, and collaborative to foster sound working relationships within your immediate team and the broader organisation.
- Actively participate in performance enhancement processes and learning and development requirements of your role.
- Ensure your personal health and safety and that of others by undertaking your duties and tasks in a safe manner and complying
- Report all hazards and incidents to your direct supervisor immediately and complete all incident reporting requirements within the timeframes specified
