Senior Manager, Business Engagement

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role, you'll:
You’ll lead a discreet team of engagement managers responsible for managing the customer service operations for the branch, dealing with stakeholders directly and often as their first point of contact.

You’ll lead your team to help clients to identify and clarify their data and analytics needs, plan and operationalise their project and implement their services more effectively. 

You’ll partner with stakeholders and senior leadership to identify and prioritize key use cases aligned to Future Transport outcomes and translate this to data and analytics needs to deliver through functional areas.

This is a permanent opportunity with a mix in-person days at your team’s home base location with remote days.

Apply now with your cover letter and resume.

For more information on this position and business unit, view the role description.

About you
You’ll have demonstrated experience in building strong and enduring relationships with stakeholders across the clusters and engaging the right roles at the right level.

You’ll have experience in providing consultancy like services to stakeholders and clients.

You’ll be familiar with a range of data management, Business Intelligence approaches and the latest tools.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Sunday 28th January 2024

For more information about this role, please contact ***************@transport.nsw.gov.au

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