AddressMazda Australia is seeking an experienced leader to join our team as the Senior Manager Parts and Service Development to join our team. As the Senior Manager leading a team of 9 professionals, you will play a pivotal role in coordinating, implementing, and reviewing all Parts and Service business-related activities. Your strategic direction, leadership, and management will ensure the achievement of budgetary and key performance indicators, driving the success of Mazda Australia's Parts and Service operations.
This role requires in-office presence five days a week, fostering a collaborative work environment and promoting effective teamwork.
Key Responsibilities:
- Monitor industry service performance and competitive brands to ensure Mazda's retail customer service programs remain industry-leading.
- Develop and maintain retail and wholesale programs to support organizational objectives.
- Prioritise and implement strategic tasks outlined in the plan, ensuring timely reporting and adjustment as necessary.
- Facilitate discussions and meetings on service and parts business development matters.
- Manage departmental budgets to ensure cost containment and efficiency maximization.
- Develop annual parts sales and profit budgets in coordination with relevant stakeholders.
- Review parts pricing periodically and manage purchase orders and invoices.
- Develop annual service business benchmarks and review performance versus targets.
- Manage staff performance effectively and empower a motivated workforce.
About you:
Are you a strategic thinker and inspiring leader with a deep understanding of dealership service and parts operations, coupled with a tertiary qualification in a business-related discipline. Mazda Australia is seeking a dynamic Senior Manager Parts and Service Development who can drive business success through strategic vision, effective leadership, and strong communication skills. If you possess analytical prowess, negotiation expertise, and technological proficiency, join us in fostering a culture of excellence and innovation. Together, let's elevate Mazda Australia's Parts and Service operations to new heights. Apply now to embark on this exciting journey with us!
About Mazda Australia:
Welcome to Mazda Australia, where innovation and passion converge to redefine the automotive experience. As a key player in the Mazda Motor Corporation, we're committed to crafting vehicles that embody style, performance, and cutting-edge technology. Join our team and be part of a legacy that drives excellence on the roads and in the hearts of driving enthusiasts.
Mazda Australia Benefits:
Join Mazda Australia for an enriching career where the joy of driving is at the heart of everything we do. Enjoy exclusive benefits, including a fully maintained company car, new car discounts, Employee Demo Vehicle Program, annual bonus eligibility, 17.5% annual leave loading, and a range of perks such as weekend loan cars, uniform allowance, and more. Experience a first-class working environment, a supportive team culture, and access to learning and development opportunities. Apply now to align your vision with ours and seize the opportunity to be part of a dynamic team!
If you’re ready for a challenge, apply today to connect your vision with ours. Discover more about us and seize this opportunity!
