Senior Medical Receptionist / Pa - Specialist Practice

Senior Medical Receptionist / PA  

At Integral Healthcare, we are proud to be a leading specialist cardiology practice with an exceptional team of professionals and a patient-centred approach. With a passion for the medical field, we strive to provide the highest quality care and make a positive impact in the lives of our patients. 

As a valued member of our friendly and supportive team, you will have the opportunity to grow both personally and professionally. Beyond reception duties, you'll have the opportunity to step into a more senior role, with plenty of room for advancement. We're seeking candidates who are as dedicated to patient care as we are, take pride in their work, and value equality and camaraderie among colleagues.

Receptionist Responsibilities:

• Manage appointment bookings efficiently for our patients.
• Handle calls with professionalism and empathy, both incoming and outgoing.
• Take care of general administration duties and ensure accurate data entry.
• Skilfully manage billing processes, including Medicare and Hospital/Private Health claims.
• Cultivate strong relationships with our valued patients.
• Coordinate the booking of procedures at private and public hospitals, including patient admissions.
• Handle daily banking activities.

Additional Responsibilities as PA:

• Manage a specific doctor's calendar effectively.
• Ensure smooth workflow by reviewing appointment and procedure booking calendars.
• Maintain organized and secure filing of medical records.
• Conduct audits of accounts and appointments.
• Provide training, support, and guidance to team members.
• Uphold compliance standards and maintain accreditation.

Skills & Experience:

• Meticulous attention to detail, adept at multitasking, and strong problem-solving abilities
• Thrive in a fast-paced environment and handle pressure with composure
• Demonstrated experience in team work within a similar setting
• Excellent interpersonal and communication skills
• Ability to work independently, following established practice processes
• Professional phone etiquette and impeccable presentation
• Familiarity with Medicare billing and related processes
• Strong work ethic and commitment to excellence
• Previous experience in a customer service role preferred

Remuneration will be based on experience.

If you're ready to join a team of dedicated professionals who are passionate about providing exceptional healthcare, we can't wait to hear from you! Apply now by submitting your resume and a cover letter outlining your suitability for the role to *******@integralhealthcare.com.au.

Please note that only full-time applicants will be considered. While we appreciate all applications, only shortlisted candidates will be contacted.

We look forward to receiving your resume and getting to know you!