Senior Medical Receptionist

Cosmetic Elegance Clinic, Toowoomba is a leading skin clinic on the Darling Downs that combines cosmetic medicine and skin cancer medicine. Our clinic is committed to providing exceptional patient care and delivering high-quality medical services across Skin Cancer medicine, Cosmetic medicine, laser treatments, sclerotherapy, Cool Sculpting and Beauty services. Our clinic team is dedicated to skin health and improving the appearance and integrity of the skin to positively impact the wellbeing of our patients. 

Position Overview:
We are seeking an experienced Medical Receptionist to work with a team of clinical and non-clinical staff, providing exceptional administrative support and a positive patient experience. The ideal candidate will be a welcoming point of contact for our patients, a trusted colleague and a reliable support for our Practitioners. Ideally, you will possess a solid background in medical administration, and a passion for delivering exceptional patient care.

Key Responsibilities:

• Answering phones and arranging appointments
• Greeting clients in person and answering general enquiries
• Processing payments and submitting Medicare claims
• Liaising with Medicare 
• Managing appointment book 
• General administrative duties
• Opening and closing reception
• Handling mail, emails and other correspondence 
• Taking pre and post treatment photographs
• Assisting Doctors and Consultants with medical equipment and sterilisation processes
• General housekeeping including: restocking of supplies, daily laundry duties and general cleaning

Requirements:

A willingness to be flexible and adaptable working within a team is essential for success. Experience as a Medical Receptionist is essential. 

The role involves working on a permanent full-time basis. Hours will be rostered within clinic hours between 7am to 7pm, Monday to Friday, and a shared Saturday roster (one or two per month).

Benefits:

Competitive remuneration package. 

Opportunity to work in a leading medical practice and connect with likeminded professionals across a national network.

Supportive and collaborative work environment.

Potential for professional growth and development.

Application Process:
If you are looking to join a highly reputable clinic and contribute to the success of our practice, please submit your resume and a cover letter outlining your relevant experience and goals.