Senior Medical Secretary

We are a friendly specialist neurology practice centrally located in North Sydney. Our proximity to trains, buses, and cafes makes us a convenient choice for our patients and staff.

We are looking for a skilled Senior Medical Secretary who will be our valued patients' first point of contact. This role is crucial in ensuring smooth operations and excellent patient care. Responsibilities include managing telephone calls, diaries, patient payments, office supplies, referrals, stock, corresponding with referring doctors, document scanning and allocation.

Previous experience working in a private medical specialist practice with online practice management software would be highly regarded.

You must: 

• Have at least three years of experience in medical reception and administration
• Have experience working with online practice management software
• Be able to format and send letters
• Have experience billing Medicare, DVA, Workcover, Private Health Fund and HPOS
• Have excellent interpersonal skills, including communicating with and relating to people from all walks of life and with different cultural backgrounds

• Be able to prioritise and organise tasks and workflow with accuracy and attention to detail
• Be able to maintain strict confidentiality
• Be reliable and punctual
• Be professional, warm, welcoming and have a friendly disposition
• Be patient-focused with genuine empathy and interest in patient needs
• Be well-presented, friendly, respectful and courteous
• Be confident and positively represent the practice
• Be cooperative and work independently
• Be able to liaise with building management, cleaners and other suppliers
• Be able to coordinate with practice staff to order and maintain stock levels of medical supplies
• Be able to be a private secretary to the lead doctor

This role is permanent and has a three-month qualifying period. The right person will receive a competitive salary. Please apply if you are interested in joining our friendly and supportive team.

We look forward to hearing from you!