AddressOur Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
The Senior Network Engineer is responsible for providing onsite and offsite network support for our clients' environment. You are expected to provide exceptional levels of service and assistance to rectify and solve issues as they are reported. This will be achieved by your ability to work across variety of teams to provide high-level technical support for data network systems, including an ability to create and maintain network documentation, maintains hardware and software standards.
This role will be based in our Perth office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! To be eligible for this role you must either be an Australian Citizen or a Permanent Resident.
What you'll do
At the moment, as a Senior Network Engineer you will be focused on:
- Support customer network environment/s
- Establish and nurture relationships with appropriate staff both within Datacom and our clients
- Provide guidance and technical leadership to more junior staff
- Perform reporting duties
- Liaise with Professional services and Sales Teams
You'll have the opportunity to continue developing your expertise in working with technologies including Routing, Switching, Firewalls, VPN & Remote access, VoIP, WLAN, and Load Balancers. You will have the opportunity to be exposed to the latest in technology and to continue learning as we introduce new services and products for our clients.
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.
What you'll bring
Required experience:
- Understanding of Networking principles and practical application
- Experience in engineering and administration of multiprotocols, multilayer switches including LAN protocols, BGP, RIP, NAT, OSPF/EIGRP, TCP/IP and Wireless (Cisco, Aerohive, Fortinet, Aruba)
- Experience with router and switch technology as well as working knowledge in protocol analysis. Includes ability to configure, deploy, upgrade, and troubleshoot
- Experience with DNS configuration and management
- Exposure to Cloud Solutions: Azure, AWS
- Experience with analysis and implementation of Firewall requests
- Experience with diagnosis and troubleshooting using firewall analysis tools
- Experience with supporting VPNs
- Experience with IP address management, NAT and PAT
- Industry certifications are highly regarded
- Holds CCNA Certification, CCNP preferred
- Load Balancing: F5, Citrix Netscaler, Global Server Load Balancing
- Firewall/Network Security: Fortinet, Checkpoint, Cisco, Palo Alto, IPS, and VPN
- Contribution to continuous improvement security processes and strategies
- Provide technical solutions through project delivery and design teams to meet operational needs
Nice to have:
- Strong team player
- An open and effective communicator
- Ability to work autonomously and contribute to overall team outcomes.
The nature of this role will suit a person who works with a sense of urgency and has a proactive work ethic
Why join us here at Datacom?
Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
