AddressHere is your opportunity to join a growing national franchise group headquartered in Perth with over 74 sites around Australia.
Join a small and growing team of IT professionals providing second level network engineering and applications support.
Here is your opportunity to leverage your experience 2nd and 3rd level infrastructure problem solving and network engineering in a key client / customer-facing role.
This role will suit your passion working closely with key stakeholders and building a scalable fit for purpose IT infrastructure for a growing national business.
You will have an opportunity to leverage your prior IT technician, Network Support/systems administration experience as you problem-solve projects that solve complex ICT infrastructure issues, and support customers proactively with their information technology journey. You love being a "MacGyver".
This is a team focused role that will leverage your self-motivation and technical network engineering problem-solving skills, working across a complete project lifecycle. Technically, you will need to have a great knowledge of mainstream technologies that drive businesses from Microsoft, Cisco etc and related vendors with some knowledge of IT hardware, communications (telco/mobile/VoIP) would be a real bonus. Of course, you'll be a lifelong learner who may have a "lab" set up at home where you enjoy gaming, learning, testing and trying out new things.
A little about your background:
- Knowledge of Microsoft's core SME business applications, operating systems (including Office 365), printing and server/network environments.
- Skills helping a corporate HQ with 250 users and about 82 retail sites as their go-to person will be highly sort after.
- Ability to provide quality troubleshooting and support and IT consulting.
- Ambitious, quick and self-motivated learner.
- Excellent verbal and written communication skills - you ask good questions and actively listen.
- Enjoy working directly with customers and leveraging your service skills.
- Technical Second Level Network Support and engineer experience with Windows 10, Office 365, small business network connectivity and equipment.
- Storage, switching, routing and core utility computing knowledge is of benefit.
Please note:- you MUST be based in Perth, have valid working rights and National Police Clearance (NPC).
Your important next step:
The specialist consulting team at Beacham Group welcome your telephone enquiry. For more detailed information about this specific career opportunity, or if you would like to discuss your future career plans with a specialist career practitioner and talent advisor please contact either Arjan Tulsi (+61 455 748 ***) or Glenn Beauchamp (+61 411 116 ***) in our Perth, WA office for a strictly confidential discussion.
Additional information
- Enjoy working on corporate HQ projects & franchise sites around WA
- Want to improve your customer facing ICT Network Support & administration exp?
- Great some job satisfaction back in your career & earn some extra bonuses!
