About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.As a
Senior Payments Specialist, you will be responsible for driving profitable, sustainable growth of Transaction Banking products within the Private Banking segment.You will be accountable for the direct sales and account management of all new to bank and existing Private Banking customers, achieving targets of revenue and profitability and effective oversight of delivery; designing customer pitch solutions, completing customer needs analysis to determine appropriate pricing to win and retain clients while protecting bank profitability; developing and fostering strong collaborative relationships with internal stakeholders in Private Banking and Transact and Save; providing guidance on the Transaction Banking product suite and procedures ensuring a professional, high quality service to ANZ's internal and external customers; delivering an outstanding customer experience while ensuring opportunities for revenue growth are maximised; marketing and design capability, customer process mapping, project management, analytical and process improvement capability. You will significantly contribute to high team morale and will work towards converting referrals into closed opportunities.Role Location: Level 44, 55 Collins Street, Melbourne VIC 3000Role Type: Permanent, Full-time
What will you bring?To grow and be successful in the role, you will ideally bring the following:
- Sound knowledge of Transaction Banking products and working capital process
- Strong customer focus and excellent relationship management skills
- Demonstrated sales acumen and proven track record in delivering results through collaboration
- Strong background in data analysis and extraction
- Excellent communication skills and strong attention to detail
- Knowledge of PCM products, particularly in a customer-facing role, will be highly regarded
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Why join us?There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 61344.Job Posting End Date29/03/2024, 11.59pm, (Melbourne Australia)
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