Senior Program Coordinator

Company: The Land’s Edge Foundation

Job Location: Chowder Bay or Berry NSW

Terms of Employment: Full time preferred however other types of employment may be considered, i.e part-time, fixed-term, etc.

ABOUT THE LAND’S EDGE FOUNDATION:

The Land’s Edge Foundation (LEF) is one of Australia’s leading providers of dynamic and progressive education outdoor experiences for schools and other groups. The LEF partners with its clients to develop and deliver high-quality educational programs that combine curriculum learning, exploration of natural places  and personal/social growth that meet each client’s philosophies, policies and outcomes.

ABOUT THE ROLE:

The role requires an outdoor educator capable of managing outdoor education programs throughout all phases of a programs’ ‘lifecycle’; client engagement, program design, planning and administration, resourcing, in-field coordination, review and rebooking. 

Program Coordinators require a strong worth ethic, attention to detail and a passion to deliver high quality work. They are proactive and positive communicators who have the ability to remain calm and composed under pressure, maintaining a solution focused approach. 

The role works closely with the Client & Outdoor Education Service Delivery Team, People and Administration Team, and the Finance and Resources Team. Program Coordinators report directly to the Client & Outdoor Education Service Delivery Team. The successful candidate has the ability to work from the Land’s Edge offices at Berry Depot or Chowder Bay.

KEY ACCOUNTABILITIES:

• Coordinate, monitor and evaluate the development and delivery of outdoor education programs, as well as, other LEF products and services.
• Ensure programs are designed and delivered to meet specific client needs, delivering a high level of customer service and satisfaction.
• Provide direction, leadership and supervision to a team of program delivery staff to ensure programs meet or exceed LEF quality and safety expectations.
• Perform appropriate risk assessment of programs and program activities to manage risks in accordance with LEF Standard Operating Procedures.
• Contribute to business development through cultivating and managing relationships with school clients and other stakeholders to secure new business and promote LEF products and services.
• Ensure that all activities undertaken are in accordance with LEF’s Safety Management Plan and Standard Operating Procedures.
• Coordinate communication of client booking requirements to internal LEF departments, including safety, catering, resourcing and administration.
• Manage and monitor financial performance to meet business priorities within established budget targets. 
• Provide instruction, facilitation and leadership in recreational activities and outdoor pursuits to meet agreed outcomes.
• Provides mentoring and leadership to core and casual Land’s Edge Foundation program delivery staff, including trainees, group leaders, activity specialists and program support staff.

SKILLS AND ATTRIBUTES:

• Extensive and proven knowledge in outdoor education
• High level of verbal and written communication skills 
• High level of workflow and time management skills
• High level of interpersonal skills - ability to liaise with staff and clients at all levels
• Demonstrated ability to manage staff to achieve organisational and client objectives
• Demonstrated ability to manage and deliver outdoor education programs - balancing organisational requirements with the desired client and program outcomes
• Demonstrated ability to deliver outdoor education programs that are safe, meaningful and enjoyable
• Demonstrated ability to work within set budgets and targets
• Demonstrated experience leading groups in a variety of environments
• Strong understanding of, and adherence to safety management and Standard Operating procedures
• Ability to work autonomously and as part of a team
• Ability to manage complex logistical challenges and problem solve
• Willingness to work away from home for a number of weeks throughout the year in various locations across NSW

ESSENTIAL REQUIREMENTS:

• Minimum 5 years experience coordinating groups 
• Certificate IV, Diploma in Outdoor Recreation and/or Relevant industry knowledge, skills, experience and qualifications 
• Current Working With Children Check (WWCC) Clearance
• Current First Aid Certificate (Wilderness First Aid preferred)
• Certificate IV in Training and Assessment (preferred but not essential)
• Current Class C Drivers licence (manual preferred but not essential)

HOW YOU’LL DEMONSTRATE YOUR EXPERIENCE:

To be considered for this role, please send a Cover Letter outlining why you are interested in the role as well as an updated CV and Log Book (preferred but not essential).

BENEFITS:

• A flexible working environment
• An established and highly reputable company
• Friendly and approachable colleagues
• Work phone and laptop provided
• Accommodation and meals whilst on program

For a confidential discussion about the role and its responsibilities please contact Sallie Hardy on 0498 984 066

Applications will be assessed as they are received.            

Email: recruitment@landsedge.com.au

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The Land’s Edge Foundation

Head Office: 84 Albany St, Berry NSW 2535

Tel: (02) 4234 3278

Web: www.landsedge.com.au