Senior Program Officer

Australian Citizens residing in Australia only respond.

• Contract start 01 October 2023 to 12 months, 24 months extensions.
• Australian Citizen, Clearance, ACT, QLD, SA, VIC

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Services Australia is seeking to identify suitable Candidates to perform the role of Program,
Project and Scrum Masters from junior levels to expert and manager levels to help the
agency monitor project schedules and budgets, prepare progress reports, and liaise with key
stakeholders.
Program Officers provide high-level procedural, administrative and operational support to a
work area aiding the delivery of the agencys programs. They contribute to strategic planning
and policy development and to changes in workplace practices and business improvement
strategies. Program Officers also liaise with internal and external stakeholders and provide
advice to ensure the consistent delivery of program services.
Project Officers support the delivery of the agencys projects. They play a role in managing
straightforward projects, developing, and maintaining relationships with internal and external
stakeholders and provide specialist advice to ensure the consistent delivery of project
outputs.
Scrum Masters enable teams to self-organise, self-manage, and deliver, using agile values,
principles, and practices. They guide teams towards structuring and managing their own
work to meet their stated objectives. Scrum Masters help to balance the work of the team in
the context of competing priorities, including contributing to planning, changes in workplace
practices and business improvement strategies. They support Product Owners to ensure
there is an appropriate backlog of prioritised work items based on the overall strategy and
overarching business objectives.
The level of Security Clearance required for a Role will be confirmed at the time of Contract.
Job Title Senior Program Officer
APS Equivalent Level APS6
Main Duties
promote and implement programs administered by the agency
maintain effective relationships with internal and external stakeholders
to deliver program services and build service delivery capability
attend interagency meetings and forums to obtain and share
information
assist with strategic planning for programs with a particular emphasis
on addressing the service delivery needs of community groups
liaise with stakeholders to resolve complex program and policy issues
and improve access to services, payments and programs offered by
the agency
provide expert advice to staff and stakeholders regarding policy,
procedures, and programs
analyse and report on the achievement of business outcomes, key
performance indicators and quality assurance to assist the local
leadership team in managing overall performance
contribute to relevant business and people planning and develop local
strategies to improve against key performance indicators
contribute to policy review including the development of new policies
and guidelines
perform independent research and analysis including preparation of
draft reports on relevant program activities and/or project milestones
prepare draft reports, briefing papers and Ministerial correspondence
for review by senior staff
Main skills/attributes
Skills for the Information Age (SFIA) required:
Measurement MEAS - Level 4
Methods and tools METL - Level 4
Performance management PEMT - Level 4
Project management PRMG - Level 4
Portfolio, program and project support PROF - Level 5
Quality management QUMG - Level 4
Ability to:
communicate, negotiate, and influence in an effective way
build relationships and engage with diverse groups of people
understand change and communicate it to staff in a meaningful way
collaborate with other staff in immediate area and in other areas of the
agency
research, analyse, and make sound decisions using appropriate
judgement
Every application requires to address selection criteria as part of application submission.(summary)
Please complete the below forms.