Senior Service Advisor

Mount Gambier Isuzu & Iveco Transport Industry Leader to the South East of South Australia & Western Districts of Victoria.

Offering Authorised Servicing and Repairs for Scania Trucks, Isuzu Trucks and Iveco Trucks, along with Isuzu Ute and SsangYong in our expanded workshop facility.

Role Description

We are currently seeking an experienced Service Advisor to complement our team.

This is a full-time on-site Automotive Service Advisor role located in the Limestone Coast, Mount Gambier, South Australia. As an Experienced Automotive Service Advisor, you will be responsible for providing excellent customer service by assisting customers with their vehicle servicing needs, informing customers of service requirements, and making recommendations based on the vehicle's condition and inline with manufacturer's guidelines. You will also coordinate vehicle repairs, prepare estimates, and communicate repair timelines with customers.

Valued Skills and prior experience include:

• High school diploma or equivalent required
• Minimum of 2 years' experience as an Automotive Service Advisor or similar job role, with a proven track record of success in customer service is preferred
• Strong communication and interpersonal skills, with the ability to build relationships with customers and team members
• Excellent organizational and time-management skills, with the ability to prioritize tasks in a busy environment
• Familiarity with automotive repair terminology and processes
• Proficiency with computer software and the ability to learn new software quickly
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Truck license desireable
• Valid driver's license and a clean driving record required

As an industry leading employer, we offer:

• Attractive remuneration package
• Opportunity to work for Australia’s #1 truck brand
• Ongoing in-house and factory training with opportunity to be mentored by experienced staff
• Career progression opportunities
• Great workplace and modern facilities
• Supportive & experienced team
• Great business culture
• Work within an ever-expanding company

If you have any of the above skills and would like to work in a major truck & light vehicle dealership, servicing market leading products, with the use of great facilties and an opportunity for long-term career prospects, then please apply

• Only shortlisted applicants meeting the requirements above will be contacted.

If you believe you have the skills we are looking for please forward your covering letter and resume addressing the above criteria to Jacinta Cole ************@mgcv.com.au