Senior Service Desk Analyst jobs

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SENIOR SERVICE DESK ANALYST

Provide first, second and minor third level support and handling of IT incidents and service requests including installation, configuration and deployment. Perform first level technical and desktop support for overflow calls and t...

CompanyBesix
AddressBrisbane, QLD
CategoryCustomer Service
Date Posted a week ago See detail

Senior Service Desk Analyst

Besix

Brisbane, QLD

Provide first, second and minor third level support and handling of IT incidents and service requests including installation, configuration and deployment. Perform first level technical and desktop support for overflow calls and t...

Service Desk Analyst New

Intelliworx

New South Wales

Windows 10/11. Apple Mac. Azure Virtual Desktop (AVD). Microsoft 365. Citrix. Minimum 2 years' experience working for an MSP Service Desk or Client Side. Minimum 2 years Service Desk support. You will have excellent troubleshooti...

Service Desk Analyst x 7 New

Kirra Services

Australian Capital Territory

Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Proven ability to communicate effectively whilst...

Senior Service Desk Technician | Help Desk Support, 6 month contract New

Northbridge Recruitment

Sydney, NSW

4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...

Senior Service Operations Analyst – IT Operations & Services New

The Star Entertainment Group

Brisbane, QLD

Successfully perform planned/scheduled tasks that are part of change requests such as: monthly patching of servers, stopping/starting of services and troubleshooting. Provide first and second level support and guidance to resolve...

Senior Service Desk Analyst

Singtel

Sydney, NSW

Permanent

Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...

Senior Service Desk Analyst

Singtel

Adelaide, SA

Competitive

and working toward performance KPIs;-Practical experience in managing and delivering to Service Management disciplines (e.g. ITIL V3);-Demonstrated track record/career in I.T/Telecommunications-Strong proficiency in troubleshootin...

Senior Service Desk Analyst

Auto & General

Toowong, QLD

Provide ICT support to users and solve problems to minimise system down-time and loss of productivity. Respond to enquiries from various sources in a responsive, customer focused manner and ensure that accurate, targeted and time...

Service Desk Analyst New

Montu

Perth, WA

Providing L1 and L2 technical support to end-users via phone, email, chat, or in-person. Diagnosing and resolving complex issues related to software, hardware, network connectivity, and IT systems. Escalating unresolved issues to...

Service Desk Analyst New

Cognizant

Adelaide, SA

To apply for this Service Desk Analyst role, your soft skills, expertise and experience should include: Adherence to security and compliance requirements An understanding of communication etiquette The ability to adhere to t...

Service Desk Analyst - Hybrid WFH role New

Secure Agility

Burwood, NSW

Windows 10 & O365 support. Windows Server 2008-2020support (provisioning accounts, basic troubleshooting). Exchange 2010-2019 & Onlinesupport (mailbox creation, permissions, message tracking) . Firewall security (triage the c...

Service Desk Analyst New

Estia Health

Australia

Providing technical support for desktops, laptops, software, phones and peripheral equipment. Troubleshooting and correcting reported hardware and/or software problems and performing a variety of technical tasks. User configuratio...

Service Desk Analyst - Hybrid WFH role New

Secure Agility

Sydney, NSW

Windows 10 & O365 support. Windows Server 2008-2020support (provisioning accounts, basic troubleshooting). Exchange 2010-2019 & Onlinesupport (mailbox creation, permissions, message tracking) . Firewall security (triage the c...

Senior Service Operations Analyst – IT Operations & Services New

The Star Gold Coast

Brisbane, QLD

Successfully perform planned/scheduled tasks that are part of change requests such as: monthly patching of servers, stopping/starting of services and troubleshooting. Provide first and second level support and guidance to resolve...

System Support Analyst (Service Desk & Software Testing) New

Fis

Location FIS, 9th FL, Ecoplaza Building, 2305 Chino Roces Ave. Ext., Manila, 1231, Philippines

Provides Level 0 incident handling support for all assigned production-related systems.. Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.. Develops and executes scripts, utilitie...

Senior IT Service Desk Analyst

Norton Rose Fulbright

Perth, WA

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst

Collaborate Recruitment

North Rocks, NSW

Permanent role|On Site parking |Based in North Rock, Sydney. Experience in Active Directory, Windows 10, Office 365 suit, Network devices. Be the face of IT |Great career growth| Excellent company profit sharing. First point of co...

Service Desk Analyst L1

Brennan It

Melbourne, VIC

An environment that embraces learning and development of all employees. A focus on health and well-being. Discounted IT hardware and software products. Certification Bonus of up to $5K p.a. for your learning and growth. A stron...

Service Desk Analyst (Fixed - 12-month duration)

Fire Rescue Victoria

Richmond, VIC

Access to a Rostered Day off. Leave loading. An unrivalled physical and mental health and wellbeing support services. Access to a yearly sports voucher. Discounted health insurance. Free gym access. On-site parking. Provide Servic...

Level 1 Service Desk Analyst

Southern Cross Computer Systems

Port Melbourne, VIC

Ticket Management. Troubleshooting. Problem solving. Maintaining desktop, printers, and peripherals. Windows Active Directory and servers. Basic network troubleshooting. Respond to and manage incoming support calls, emails, and ti...

IT Service Desk Analyst

Joval Wines

Abbotsford, VIC

Work with great people, great brands and a growing company. Competitive salary and conditions. Learning & development opportunities to support your growth, including regular informal wine education opportunities. Annual bonus oppo...

Service Desk Analyst

The Catholic Diocese Of Maitland

Newcastle West, NSW

Directly contribute to improving the lives of many in the community. 1 week shutdown over Christmas and New Year annually (includes 3 days of additional paid leave + public holidays). Paid parental leave. Discounted gym membership...

Application Support - Service Desk Analyst

Thomax Technology

Sydney, NSW

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

Senior Service Desk Technician | Help Desk Support, 6 month contract

Northbridge It Recruitment Propr

Sydney, NSW

4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...

Service Desk Analyst

Deakin University

Geelong, VIC

Based at our Geelong, Waterfront Campus. Full-time and continuing. HEW 5 $77,114 - $86,490 + 17% Superannuation (pro rata, part time). Ensure a high-level of customer service, adhere to all quality requirements and participate in...

Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

Senior Service Desk Technician

Kinetic It

Melbourne, VIC

Delivery of a high-level of customer service, involved across face to face and remote support. Ability to prioritise requests, with strong documentation skills into ticket resolution. Sharing lessons learned and process improvemen...

It service desk analyst

Talent Web Recruitment

Brisbane, QLD

You'll play a key role in ensuring the seamless operation of our IT systems, providing exceptional customer service while troubleshooting and resolving technical problems efficiently. You'll collaborate with various teams and depa...

Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

Graduate Service Desk Analyst

Acor Consultants

Melbourne, VIC

Computer equipment relocation and asset tracking. Setup of computers, laptops, notebooks, etc. Provide support for printers and other peripheral equipment. Liaise with staff and vendors as required. Knowledge of Microsoft Office a...