Address How will I help?
This role is part of our EmPower Up return to work program, created for people who have had career break of 2 years or more and are now looking to return to the workforce.
Thie role will be guiding and instructing Technology (including Suppliers) through the capture and analysis of data, to enable insightful decision making and predictive outcomes tracking..
IPS Run Practice utilises a customer centric operational model with Infrastructure and Service Management teams to ensure that the technology domains are managed with a focus on risk mitigation through improving lifecycle competencies with a goal to maintain audit readiness through continuous compliance, overlayed with a clear understanding of the contractual obligations, driving up the maturity of our delivery models and driving continual improvement using empirical data.
Your role will include:
Working with Service Domains and Suppliers, advise, instruct and facilitate the cadence data and performance around relative scorecard metrics
Identify potential improvement opportunities across the Infrastructure and Service Management Domains
Work directly with Domain leads, Supplier senior leaders and Commercial teams to ensure there is a clear view and understanding of the performance profile for all Infrastructure Domains
Track, facilitate and optimise key continual improvement as it relates to Infrastructure & Service Management Operational management practice
Produce reporting, analysis and information in relation to the Suppliers for Infrastructure & SM leaders
Capture and review data on a regular basis, ensuring data is at appropriate quality and following up any data quality issues to resolution.
Take accountability for ensuring the data analysis and business insights of Technology is managed at “best-practice” levels
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is of creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.
What do I need?
Five+ years of relevant IT experience
Excellent data and analytics skills
Excellent verbal and written communication skills.
Excellent interpersonal skills with the ability to influence at a Senior and Executive Management level
Experience in predictive data analysis tools such as Six sigma, Control Charts, Lean practices
Experience in gathering and defining diverse Business data and performing Gap Analysis.
Experience in working across technology disciplines
Decisive thinking - proven ability to analyse information quickly and use it to make inform decisions.
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth and insurance benefits. With us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility and one where everyone belongs.
How do I apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ***************@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email ***************@westpac.com.au
