Senior Stakeholder Engagement Advisor

Senior Stakeholder Engagement Advisor - 2 temporary opportunities (1 opportunity for up to 9 months, 1 opportunity for 12 months) Flexible location - role can be based in Sydney / Bathurst / Gosford. Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share. 2 exciting opportunities have arisen for temporary Senior Stakeholder Engagement Advisors to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.The successful candidates will be passionate individuals and eager to play a key role in planning and driving engagement at a consistently high standard by building healthy and productive relationships internally and externally, all while advising senior leadership on key strategies and issues. In this role you will use a variety of engagement methods and work cross-functionally with stakeholders to support the roll out of key NSW Telco Authority programs and initiatives. You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe. We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone. These roles sit within the Stakeholder Engagement Team in the Customer Business Unit of NSW Telco Authority. In this role you will:Prepare and execute Stakeholder Engagement strategies, providing sound advice and recommendations demonstrating an understanding of stakeholder priorities and areas of influence.Build and maintain positive and influential relationships with external stakeholders including government agencies and vendors to enable the delivery of services and efficient resolution of issues to achieve strategic objectives.Prepare and deliver presentations, reports, and briefings, convene and lead stakeholder meetings and correspondence to support the achievement of business objectives.Be a key contributor to building on our excellent team culture and a team player to support overall team objectives and to deliver results for NSWTA and our community.To be successful in this role, you will demonstrate:Tertiary qualification and/or experience in relevant field and/or relevant work experience.Excellent communication skills with both internal and external stakeholders.Experience building networks and collaborating with subject matter experts to develop clear and timely communications.High level attention to detail, organisation and prioritisation, while meeting tight deadlines.High level of understanding of government process at all levels.Experience working across multiple projects and managing competing priorities.Strong work ethic with a can-do attitude to work.You understand the meaning of putting the customer at the centre of everything we do and help build a truly customer centric culture.What we need from you: An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role. For enquiries regarding this position, please contact John.Mikelsons@customerservice.nsw.gov.au For enquiries relating to recruitment please contact katerina.xenos@customerservice.nsw.gov.au About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSW Telco Authority Salary Grade 09/10, with the base salary for this role starting at $120,859 base plus superannuation For enquiries relating to recruitment please contact Katerina Xenos via katerina.xenos@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Friday, 1st March 2024 at 9:59am Working at Department of Customer Service The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Visit our Careers site to find out what it means to work for us. You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via katerina.xenos@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit: Information on some of the different types of disabilities Information on adjustments available for the recruitment process