Senior System Administrator - Pega

Senior System Administrator (Pega)

Location – Parramatta (Flexible working arrangement available)

Employment type – Ongoing Full-Time

Clerk Grade 9/10, Salary ($120,859 - $133,183, plus employer’s contribution to superannuation and annual leave loading

Your role

The role is responsible for providing expert support to business units utilising the Pega Platform. Included in the roles responsibilities is to ensure that the applications are kept up to date with hotfixes and enhancements deployed in a timely manner

What you’ll do

Pega Platform Support is an exciting team which is responsible for supporting DCJ’s Pega Applications and Platform and has become the large scale CRM Platform of choice for the Department.

You will be required to monitor performance and security logs, manage user audits, collaborative with managed service providers, advise on project work, adhere to DCJ’s policies and procedures as well as other general system administration tasks. This role reports to the Technical Team Lead - Pega.

The Senior System Administrator (Pega) will provide expert support in the following areas:

• Pega Cloud Operational support, Maintenance and Enhancements
• Support and troubleshoot application issues
• Provide recommendations and deliver minor enhancement work
• Monitor environment performance and availability
• Assist business units with UAT for deployments
• Provide knowledge and assistance to junior team members

The successful candidate must demonstrate the following:

• Minimum 2 years’ proven experience in a Pega System Administration role
• Be competent managing and maintaining Pega Cloud Environments

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters 

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. 

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the below targeted question, including a brief outline on how you meet the requirements of the role:

Target Question:

Explain the approach you would take to deploy an application enhancement to a Pega Production environment. Describe the process you would follow including the environments used, change management processes and business unit activities.

Applications close     30 May, 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Tristan Owen at ************@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Rossie Matamaki on 9765 3235 or via ***************@dcj.nsw.gov.au   

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/