About the Role
The role of Senior Systems Engineer will see you provide operational and project-based services for NEC to our customers. These services include operational monitoring, management and support of both on premises and public cloud infrastructure, across a variety of technologies for government customers.
About you
- 5+ years’ Server and Virtualisation support and troubleshooting,
- 2+ years’ Public Cloud support and troubleshooting,
- Highly analytical and detail oriented, with the ability to communicate technical language and clearly articulate solutions to clients and a varied audiences,
- Understanding and exposure to Cyber Security principles;
- Enjoy working within a team environment and independently when required,
- Understand ITIL and ITSM tools such as ServiceNow and HPSM
Sound Knowledge of
- VMware Products such as vCenter, ESXi and NSX
- Azure
- M365
- Microsoft Hyper-V
More about the role
- Drive high levels of system availability, capacity, reliability, data integrity, security and performance are maintained
- Ensure Infrastructure standards, architectural and design requirements are maintained,
- Create, deliver and maintain consistent detailed level design documents
- Proactively support and drive service and technology improvements with comprehensive analysis
- Service requests and Incident management - Investigate and analyses incidents raised by clients,
- Understand and adhere to Change Management policies and procedures for implementing changes.
- Please note, there will be activities after hours, including an on-call roster.
What’s in it for you!
At NEC, we offer an outstanding working environment, fantastic corporate culture and an excellent track record of internal promotions along with continuous learning and development opportunities. We place great emphasis on our staff satisfaction, and you will enjoy a wide range of benefits such as flexible work options, 12 weeks paid parental leave, NEC Partner Product Discounts, access to great discounts at many retail providers, health and wellbeing program and much more.
At NEC, we foster an environment of energetic, motivated and passionate team members who take pride in creating their own successes. We take ownership of customer problems and are polite, friendly, patient and professional at all times.
About the company
NEC Australia is a leading technology company that delivers a complete portfolio of ICT solutions and services to large enterprise, small business and government customers. NEC Australia helps customers gain greater business value from their technology investments, by delivering end-to-end technology solutions, business and IT transformation consultancy, professional services, communications solutions, application and solutions development and infrastructure and applications managed services and support.
Apply now to be considered and join a fun, diverse and supportive team!