Senor Business Analyst

City People Solutions is a leading IT Consulting, multi-specialist and managed recruitment and talent hire services provider. We are recognized for our expertise and success in providing businesses with flexible, Motivated and performance-based workforce within the Australian marketplace.

Since our beginnings in 2016, the Australian Staffing Agency has grown in the spirit of providing professional services with a personal touch and exceeding the expectations of our customers. CPS provides quality labor solutions across a number of industry sectors including Industrial and commercial recruitment, and focuses on helping our customers meet their staffing needs.

City People Solutions has built a strong company with a solid reputation based upon the company values of professionalism with a personal touch, respect for our customers and community, efficiency and responsiveness.

CPS provides training and on-the-job mentoring for all our staff to instill our values, and help exceed our customers’ expectations in the work that they do.

We help businesses build what is genuinely meaningful to their customers. We find the best way to enable change from the inside, and ensure that the positive changes we make are sustained long after we leave.

Find us at – cpsanz.com

About the role:

As the Senior Business Analyst, you will be responsible for getting the business ready for successful migration by conducting the process mapping, data mapping, data analysis, gathering business requirements and engaging with different stakeholders. You will be engage with an impressive range of senior stakeholders in an agile delivery environment.

The Business Analyst will be responsible for working between business operational stakeholders and technical systems administrators to ensure that product is available, scalable, and ready for business implementation at the defined project sites.

The Business Analyst is responsible for ensuring that true business needs are clearly identified and stated. This includes all requirements needed to deliver and maintain the solution such as required performance, tools and reporting.

The successful Business Analyst will have the ability to manage requirements to ensure optimum outcomes.

Are you a talented and dynamic Business Analyst looking for your next challenge? Do you want to work with a forward-thinking organisation that really makes a difference to people?

Responsibilities:

• Create and/or document the Scoping Documents, Requirements (BRS/User Stories as required by the project, and as input into the Solution design.
• Documenting clear functional and non-functional requirements and processes, such as business, performance, operational, system, reporting, scalability, and/or usability requirements.
• The As-Is diagram depicts the organization's current process, culture, and capabilities. The To-Be diagram depicts the future state of the organisation, including its processes, culture, and capabilities.
• Strong understanding and use of modern digital frameworks and their methodologies, including Scrum, Kanban, lean, design thinking, human-centred design, multivariate testing, process mapping, flow charting, continuous improvement, test automation and others 
• Work autonomously to align business unit processes with enterprise business processes, taking into account legal, regulatory, and corporate stipulations, and evaluate associated risks using both technical and business language.
• Proven track record in communicating requirements both verbally and through user stories, with logical and clear acceptance criteria, that are easily understood by developers, testers and stakeholders 
• Able to work cross-functionally and align business unit processes to enterprise business processes 
• Comfortable facilitating workshops, presenting at showcases, leading customer journey walkthroughs and quality reviews with stakeholders of varying seniority
• Manage the scope of the requirements documentation and ensure that change management procedures are followed.
• Create a traceability matrix to ensure that requirements are managed throughout the project/program's lifecycle.
• Promote process improvement by documenting areas for improvement, initiating discussions, and/or ensuring that the proposed solution addresses such areas.
• Demonstrating a passion for agile ways of working.
• Prior experience with, and strong comfort using, collaboration tools such as JIRA and Confluence to document and manage stories and other documentation 
• Self-motivated, ability to work autonomously and a team player
• Bachelor's degree in System analysis, Information Technology
• Familiarity with airline reservation systems, such as Amadeus, Sabre, or other Global Distribution Systems (GDS), is highly desirable

How to apply:

Please apply using the link below or mail ********@citypeoplesolutions.com.au further details. 

Applications closes based on the volume of applications received.

This is an opportunity to work somewhere you can truly be proud of your contribution. If this sounds like a role for you, let us know how you best fit the specific skills, and apply today with your cover letter and CV.

CPS is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 01 May 2024
• Expected salary: $70,000 - $80,000 per year