Technical Business Analyst

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.About the roleWe’re seeking a
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.The Customer Platform team are accountable for delivering the core business capabilities for Tolling services for Australian Toll Roads as well as the Customer services for the Australian Tolling brands. This includes the Tolling and Customer operations supporting 2 million tolling trips per day, through trip construction and pricing, toll distribution, interoperability, financial settlement, and Tolling EnforcementAs our Technical Business Analyst, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging, and exciting work.This is a 12 month contract role, based in Melbourne CBDDay-to-day, you will:

• Lead Analysis of “as is” business processes, functions and dataflows, technical designs to establish a baseline for change.
• Lead business process re-engineering, defining “target state” business process, functional specifications and data requirements, data retention and archiving/deletion, tying back to data retention policies.
• Develop maintaining Functional and / or Interface Specifications.
• Lead business case development, identifying the benefits that could be realised from the proposed project.
• Documentation of Business Needs Analysis, and the Business Requirements Specification for proposed areas of change, ensuring a holistic view of the scope of change is taken, and that business change management implications are considered.
• Development of Technical test scenarios and, as required plan and facilitation of transition to support.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

• Strong experience in working on mission critical platforms / systems (high volume transactions; Customer CRM; Billing; Collection; Digital systems) – in particular Oracle Customer Care and Billing
• Have been part of a variety of project types and sizes. From small and simple to large and complex projects. From process changes to system implementations.
• Demonstrated ability to prepare and present functional requirements.
• Strong experience in the SDLC (System delivery lifecycle)
• Experience across various delivery methodologies Agile; Waterfall and/or Iterative delivery.
• Experience in data migration / conversion experience.
• Highly effective communication and stakeholder engagement skills with experience collaborating across key technical and business stakeholders.

If you meet some of these requirements, but not all, we encourage you to submit your application.With a career at Transurban, you’ll enjoy a range of benefits, including:

• A range of flexible working options
• Learning and development opportunities to support your career interests
• Health and wellbeing support—access to Headspace and EAP program, wellness facilities, and more
• Through our contingent partner, you will have access to novated car leases and a contractor benefits program
• Social activities and groups

We offer a range of flexible working options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us onReady to help us keep cities moving? Apply today.Job Type: Contingent - Position ManagedClosing Date: 31-May-2024 0:00Please note: The closing date reflects the time zone of the Primary Location for this job posting.Primary Location: Sydney CBD, Inner West & Eastern Suburbs Sydney NSW