AddressJoin Downtown Toyota's Dynamic Team as a Service Advisor! 🚗
Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced environment where no two days are the same?
Downtown Toyota, proudly a part of the Servco Dealer Group and Australia's leading automotive brand, Toyota, is seeking a Service Advisor to join our exceptional team.
Location: Downtown Toyota, Wynnum Rd, Morningside
Why Choose Downtown Toyota:
- We're Different: At Downtown Toyota, we don't just promise exceptional service, we deliver it. We prioritise customer satisfaction above all else, ensuring every interaction reflects our commitment to excellence.
- Industry Leader: As a part of the Servco Dealer Group and with Toyota as Australia's number one automotive brand, you'll be working with the best in the business, offering unparalleled opportunities for growth and development.
- Dynamic Environment: Join a team that thrives on innovation and teamwork. With us, you'll find a supportive work culture that encourages collaboration and celebrates success.
Key Responsibilities:
- Greet customers and assess their service needs with professionalism and courtesy.
- Provide accurate estimates for repairs and maintenance services, ensuring transparency and clarity for customers.
- Schedule appointments and manage service bookings efficiently, optimizing workshop productivity.
- Liaise between customers and service technicians to ensure timely completion of work and customer satisfaction.
- Resolve customer inquiries and complaints promptly, aiming to exceed their expectations at every turn.
Requirements:
- Previous experience in automotive Service Advisory roles preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organisational abilities with a keen eye for detail.
- Ability to thrive in a fast-paced, customer-centric environment.
- Commitment to upholding Downtown Toyota's reputation for exceptional service.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive training and development programs to support your career growth.
- Health and wellness benefits.
- Employee discounts on automotive products and services.
- A supportive work environment that values teamwork and innovation.
Join Us Today! If you're ready to take your career to the next level with Downtown Toyota, apply now and become a part of our winning team! Because at Downtown Toyota, we're not just different - we're better.
To apply, please submit your resume and cover letter detailing your relevant experience and why you're the perfect fit for this role.
