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Form of workWho we are
Bucher Municipal is a leading manufacturer and supplier of municipal vehicles and static bulk waste equipment. When it comes to technology and equipment that can clean in a sustainable and efficient manner, Bucher Municipal leads the way.
We have an exciting opportunity for a Service Advisor to join our team based in Clayton South. You will coordinate and allocate the activities of Service Technicians and ensure all designated works are completed in a timely manner and that customers are kept updated with the progress of works.
About the role
Reporting to the Customer Service Manager, your responsibilities will include:
- receiving requests for service and working closely with the Workshop Supervisor to schedule workshop and field service requirements
- liaising with customers and reviewing quoted or required work specifications and schedules
- promoting Bucher Municipal services and products
- generating the final invoice and confirming; accurate parts data, customer orders and labour utilisation
- Process and invoice all jobs
- End of month processing
- Management of warranty jobs, parts and storage
About you
This position would suit a highly motivated and enthusiastic individual with strong attention to detail with a passion for delivering an exceptional customer experience. You will also have experience working in a Service Advisor role and will have the following attributes:
- Excellent verbal and written communication skills
- Demonstrated ability to deal with a diverse range of internal and external stakeholders
- The ability to work in a dynamic environment and manage conflicting priorities
- Strong PC skills and the ability to use and ERP System
- Previous experience working in the automotive or heavy vehicle industry is highly desirable
It's people that make Bucher, that could be you! Be part of our success story and apply today!
Bucher Municipal prides itself on being an equal opportunity employer and is committed to providing a diverse and inclusive workplace. We encourage applications from people of all diverse abilities, skills, languages, cultures and backgrounds.
#BucherMunicipalAustralia #DrivenbyBetter
