AddressAudi Centre Indooroopilly is recruiting for a Service Advisor to support customers with their Aftersales needs. This is the front-line role in a busy team dedicated to delivering outstanding levels of customer service. It is a great opportunity for somebody looking to step up and join one of the best luxury brands in Australia.
In this role you will:
- Report to the Service Manager
- Be the main point of contact for customers throughout their service
- Welcome customers into the service department on the day of their service
- Explain service options and processes
- Complete relevant paperwork
- Communicate with colleagues to schedule and complete the necessary repairs
- Order parts where applicable
- Prepare repair orders and invoices
- Update customer database as required
The ideal candidate will have:
- Minimum 1-year previous experience in a Service Advisor position
- Exceptional customer service and communication skills
- Strong IT skills and the ability work with multiple programs
- ERA, ERAnet experience preferred
- Confidence dealing with all customer types
- The ability to work and support a busy, hardworking team
- The ability to prioritise and seek assistance where necessary
- A current, valid driver's licence
More about Audi Centre Indooroopilly:
Audi Centre Indooroopilly is owned by Autosports Group which is a large listed retail automotive group representing the world's greatest prestige and luxury automotive brands. What does that mean for you? It means you will be joining a team within a much bigger team offering development opportunities and the chance to work alongside some of best people in our industry today. At Autosports Group, we value contribution, family and consideration. We warmly welcome people of all genders, backgrounds and situations to deliver what we call "The Difference" to our equally diverse customer base. For more information on our business and how we try to provide meaning and purpose for our people at work, please visit www.autosportsgroup.com.au
More about the benefits:
- On the job training
- Factory training where appropriate
- Modern dealership and showroom facilities
- Respectful and supportive working culture
- Family and Friends Referral Program
- Industry leading wages and bonus schemes
- Career development opportunities
- Option of company car
For more information please call Duncan MacDonald on 07 3871 5100.
Please note, criminal background checks may be required for this position.
