Address
Form of work Job Vacancies and Career Opportunities
It’s not just a job – It’s A Career
At LMG, our Teamwork value is integral to our business success. ‘We employ, train and develop the best people to fulfill their potential and feel proud to be part of a professional team that works together to execute and deliver results within a high-performance culture.’
Local Motor Group offers a wide range of career opportunities, from entry level to senior management, across our 14 dealership locations in Tasmania, including Launceston, Devonport, Burnie and Hobart.
These opportunities cover a range of different roles and departments including:
Sales – Sales Managers, Sales Executives, Aftermarket Sales Consultants, Finance & Insurance Business Managers
Trade & Technical – Service Managers, Service Technicians, Parts Managers, Parts Interpreters, Accessory Fitters, Vehicle Washers and Detailers
Support – Administration, I.T., Accounts, Deal Processing, Stock Control, Reception, Customer Service, Customer Relations
Professional – General Managers, Financial Controllers, Accountants, Human Resources, Marketing
Trainee Roles –Apprentice Technicians, Sales Cadets, Business Administration Trainees
We Value Our People
Creating a great workplace means attracting the right people to join our business. We aim to be open and transparent about what we offer and seek to appeal to applicants whose own values align with our organisation’s to achieve the right cultural fit.
At LMG, we recruit for attitude as well as aptitude and provide extensive on the job training and support. We’re always looking to complement our existing team with like-minded, self-motivated, high performing individuals. So, if you like the sound of working with some of the most iconic automotive brands and you’re interested in joining our great team on the LMG journey, then we’d love to hear from you!
What’s On Offer
Building on their background of hospitality, we aim to meet your needs and exceed your expectations. Servicing your vehicle at our service centre ensures that you receive the following;
The opportunity to join a fast paced, high performing, friendly, fun workplace
Modern, newly renovated, well equipped work environment
Company uniform, modern lunchroom facilities, comfortable amenities and a range of appealing employee benefits on offer
Industry leading Reward & Recognition and Employee Referral programs
The chance to come and be a valued member of a growing company with expanding career pathways and personal development opportunities
Service Advisor – Devonport Toyota
THE POSITION:
Due to an internal promotion an exciting opportunity has become available to join our service team! We’re on the search for a dedicated and experienced customer service professional to join our busy, professional Devonport Toyota, Isuzu and Volkswagen Service team in the customer facing role of automotive Service Advisor.
This position is responsible for providing an outstanding guest experience to our loyal, valued customers on each and every visit to the dealership by organising service bookings and liaising with guests, costing and invoicing repairs and working closely with the workshop and parts department staff.
KEY DUTIES:
Greeting guests on arrival at the dealership’s service department
Booking and managing guest appointments
Communicating vehicle symptoms and fault rectifications to service guests in a manner which can be easily understood
Obtaining accurate parts and labour prices for our guests
Encouraging our guests towards other service offerings where appropriate to their individual motoring needs
Keeping each guest up to date on the servicing of their vehicle
Handling any guest complaints and ensuring prompt issue resolution
Provide support with completing warranty and costing clerk functions
Preparing invoices and closing allocated repair orders in a timely manner
Ensuring our guests are provided with their recommended maintenance schedule for future service requirements
ABOUT YOU
Experience in a Service Advisor role or equivalent customer service experience, preferably with an automotive background but not essential
Outstanding guest service and presentation skills
Excellent written and verbal communication skills, along with proven time management skills and the ability to work effectively under pressure
Computer literacy – particularly with Microsoft Office applications
A valid manual driver’s licence
Availability to work paid overtime
Strong alignment with our core values: Integrity | Respect | Teamwork | Fun | Recognition
TO APPLY:
Your attention to detail, reliability and true customer-focused attitude will play a major role in achieving success. If you’re passionate about the automotive industry, pride yourself on delivering exceptional customer service, enjoy working within a leading please apply now or contact Devonport Toyota Service Manager Tony Fidler via email at t.fidler@localmotorgroup.com.au or on 0419 620 695 for a confidential discussion about the position.
ABOUT LOCAL MOTOR GROUP
Local Motor Group (LMG) is an innovative and expanding company which sells and services quality new, demo and used vehicles from 25 dealerships across the State. Representing 24 desirable automotive brands, we are proud to employ over 500 Tasmanians who work hard to ensure customer satisfaction and our company’s success. We invest heavily in training, support, systems, technology and equipment to ensure our multi franchise automotive Group offers unparalleled sales and service experiences to our valued customers.
For more information about the Group, including the dealerships we operate and quality brands we represent, please visit www.localmotorgroup.com.au
