Service Advisor (Fifo) - Port Hedland

Ulti-Mech Pty Ltd is a West Australian owned mechanical business with workshop locations in Newman, Port Hedland and Perth. Our core business involves the repair and maintenance of light vehicle and truck fleets.
 

An exciting opportunity has arisen for an experienced and energetic Service Advisor to join our team in Hedland.

Roster - 4 weeks on, 1 week off.

Job tasks and responsibilities

• Liaising with customers, management, and technical staff.
• Convey all customer requirements and concerns to the workshop accurately.
• Managing the daily on flow of repair orders and invoicing.
• Possess the ability to on-sell work to customers and advise on future maintenance requirements.
• Ordering of parts and scheduling bookings for customers.
• Maintain the highest levels of customer satisfaction.
• Supervise the effective operation of the workshop and ensure that all staff are supported and able to meet KPIs and sales targets.
• Meeting set KPI's and targets
• Maintaining a sound knowledge of brand products and services
• Maintaining a clean working environment for staff and customers

Skills and experience
To be successful in this role you will need to demonstrate:

• vibrant personality with a 'can do' attitude,
• willingness to learn and grow,
• extensive knowledge of the automotive industry,
• excellent managerial skills,
• outstanding customer service skills,
• previous experience in managing an automotive service centre or equivalent and a proven track record in sales within the automotive industry is an essential
• C-Class drivers licence

Applications will be highly considered for a trainee with previous industry experience to grow and expand within the business.

Benefits

• Competitive Salary $100-120k base + super + Bonuses
• Mobile Phone
• Vehicle/Fuel provided for work purposes
• Laptop
• Formal and Informal Training
• Excellent staff discounts on our products and services

If this sounds like an opportunity for you, please submit your resume by clicking on the apply now button or send your resume to:
**********@ulti-mech.com.au