We are a small, busy workshop with a big heart, and we're on the lookout for a passionate Service Advisor to join our team. Based in Molendinar, we open Monday to Friday and have a consistent customer base.
As a part of a small team the responsibilities can be varied however typical duties would include;
- Provide excellent customer service
- Communicate effectively with customers about service progress and costs
- Coordinate with technicians to prioritise tasks, monitor progress, and ensure timely completion of jobs
- Ordering parts and liaising with suppliers
- Maintain accurate records of customer information and service history.
- Preparation of invoices, daily reconciliation and office tasks
Requirements:
- Previous experience in a similar role as a Service Advisor (would also suit a mechanic looking to get off the tools)
- Strong communication skills, both written and verbal
- Self-motivated with a positive attitude
- Familiarity with service software .
- Excellent organisational and multitasking abilities
- Attention to detail
Salary negotiable depending on skill, experience, and ability.
If this sounds like you, please get in touch.