Service Advisor

Are you ready to drive your career?

At Truck Tech, we don’t just fix trucks; we understand them and our customers challenges owning them. We’re not your ordinary workshop; we’re a team of maintenance experts who speak truck and translate it into top-notch service.

If you’re a communicator, a trouble shooter, and a truck whisperer, you might be our next Solution Master.

Why Join TTG?

We’re not just offering a job; we’re inviting you to join in a high-energy team where your skills will thrive and your passion for service will hit the fast lane.

💰The best BONUS INCENTIVE in the industry: (Don’t Believe it, call and be the judge) Drive results, and you'll find yourself cruising towards incentives, bonuses, and career advancement opportunities.

🔥Ignite Your Career: We’re a well-oiled machine fuelled by innovation and customer dedication. You'll be at the forefront of our mission to provide top-notch service to our valued customers.

⛽ Fuel Your Growth: We offer personalised training and development programs to rev up your skills, making sure you're always ahead of the curve in this ever-evolving industry.

⚙️Comfort in the Cockpit: Work in a state-of-the-art facility, where cutting-edge technology meets a supportive and collaborative team environment. We provide you with the tools you need to succeed.

What you'll do

Working with your dedicated leading hand you'll be the solution master for our customers! 

As a Service Advisor at Truck Tech, you’ll be the bridge between our clients and our workshop, ensuring their heavy vehicles get the TLC they deserve.

Responsibilities will include:

• Greeting clients with a smile and an empathetic ear, making them feel like part of our family.
• Listening carefully to their vehicle troubles and translating them into actionable service requests.
• Providing clients with clear, concise explanations of recommended repairs.
• Coordinating repair schedules and keeping clients informed every step of the way.
• Serving as the liaison between clients and our team of mechanics, ensuring smooth communication.
• Going the extra mile to exceed client expectations and make their day better.

You will have

• Experience in customer service or a related field
• Experience in Heavy Vehicle Maintenance - preferred 
• Excellent communication skills, both verbal and written
• Passion about vehicles and a desire to keep them running smoothly
• Empathy and the ability to put yourself in our clients’ shoes
• A problem - solving mindset that makes puzzles look like child’s play.
• Knack for multitasking and staying cool under pressure.
• A sense of humour (because laughter is the best engine lubricant).

Call 0409 210 875 or email *******@truck-tech.com.au for a convo or questions.