NAB Merchants Servicing Advisor - KNOX, AUG 24

NAB’s Knox Data Centre in Wantirna South is looking for customer-centric Bankers for August 24 start!

Your new company 
NAB’s Knox Data Centre in Wantirna South is looking for aspiring bankers who want to develop a long and meaningful career! – Apply now.

Our work changes the future of banking, and you will be a part of an organisation that is solving society’s biggest challenges. 

Make a real difference to our communities. 

Make a genuine difference through the work you do. 

Your new role 
NAB Connect is an online business banking platform that allows business customers to access their accounts seamlessly on the go, from anywhere. Working in the NAB Connect Servicing team, you will be responsible for the education and service of NAB’s business customers with everything account related. Day-to-day responsibilities will include:

Handling high-volume inbound calls.

Helping to educate and service NAB’s Business Banking customers.

Offer professional advice on financial products available and refer to relevant departments.

Adherence to the ASIC Standards and Industry Code of Practice.

Types of calls you will receive:

I cannot access my NAB Connect account

I have locked myself out of my account and don’t have the authority to get back in. What do I do?

One of my employees inputted the incorrect banking details. How do I change this?

I’m having issues with transfers. Please may you assist?

Starting on 12th of August 24, the initial assignment length will be 12 months.
Candidates with the right mindset will have the opportunity to be considered for permanent roles and career progression.
You will be working full-time from the office at 122 Lewis Road, Wantirna South 3152. Shifts will be on a rotating roster between Monday – Friday 7:30AM – 8:00PM once you have completed your training.

What you'll need to succeed 

You have a genuine hunger to start a career in Banking.

You are resilient, customer driven and possess great interpersonal skills.

You want to go out of your comfort zone and challenge yourself.

You strive to bring your ideas, ambitions, and passions – both in and outside of work

What you'll get in return 
In exchange for your commitment, you will be offered extensive training and a great opportunity to learn and develop new skills while enabling you to build a rewarding career.
What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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