Service Advisor

THE TONY WHITE GROUP:

With over $3 billion in annual turnover and 2,500 people across 130 sites, the Tony White Group (TWG) is the largest privately-owned automotive retail group in Australia. We’re led by an experienced and agile executive team who recognise that great people are key to our continuing success and growth. For more information, visit www.tonywhitegroup.com.au. 

ABOUT THE ROLE:

As part of the Tony White Group, Coffs Harbour Toyota is looking to engage a highly motivated and customer focused individual to join the team as a Service Advisor.

This role is suited to a professional, highly motivated, results oriented, team player with a passion for driving success. Our ideal candidate will have a proven track record and experience with checking in customers, explaining and selling service work to customers, answering customer inquiries via email, telephone and face to face, resolving customer issues and liaising with Service Technicians.

SKILLS & EXPERIENCE:

• High level of customer service experience
• Ability to work under pressure and autonomously
• Professional personal grooming and presentation
• Demonstrated time management skills
• A 'can do' attitude
• Comfortable rapport with a wide range of personalities
• You hold a current unrestricted driver's licence
• A positive attitude
• Previous experience within a dealership environment preferred
• Solid communication and interpersonal skills
• Confidence, reliability, honesty and flexibility
• Ability to multitask and have excellent time management skills

BENEFITS:

• Remuneration and benefits, including an attractive salary, will be commensurate with experience  
• A permanent full-time position with the financial security of a substantial, well-established Company
• Strong opportunity for career development
• A collaborative team environment that values excellence and is committed to Customer care
• 5 Day Working Week 

PLEASE NOTE:

• We conduct reference checking, pre-employment medicals & AFP Criminal record checks
• Applicants who do not have the required skills and/or experience will not be considered 
• Applicants must be physically in Australia and must have full Australian working rights  
• We are an equal opportunity employer, supporting gender equality, and workplace diversity 
• Only shortlisted applicants will be contacted

If you have a positive attitude and a passion to work with the best in the Industry, please apply with a covering letter and resume, via this Seek ad.