AddressThe Role
Reporting to the Service Centre Manager and working in our SA Service Centre located in Port Adelaide, you will be responsible for the day-to-day operations of the factory Service Centre as well as providing support and guidance to the team.
About Makita (Australia)
Makita Corporation was founded in 1915 as an electric motor sales and repair company who in 1958 became the first company in Japan to manufacture electric planers. Now, over 100 years on we have a reputation as the world leading manufacturer of power tool products for the Building & Construction, Power Garden and Commercial Cleaning industries.
Primary responsibilities:
- Ensuring adequate workload distribution across the team
- Ensuring customer repairs are completed in a timely manner in consideration of the 72hr turnaround target subject to part availability
- Offer assistance to service technicians/ service assistants
- Communication of warranty/ product issues to Service Centre Manager
Skill and experience you will need:
- Experience with power tools and equipment
- Success working within a similar role
- Effective customer service experience
- Intermediate MS Office skills (i.e. PowerPoint, Word, Excel)
- Ability to react and adapt within a fast paced environment
Culture
At Makita, we value our culture and the way we work together to deliver results. Our success is due to the quality of our products, the high calibre of our people and the commitment to providing exceptional customer service.
Benefits
- Free onsite parking
- Staff discounts on Makita products
- Access to Makita's EAP program
Recruitment, Selection and Privacy policy
Successful candidates will be required to complete an extensive pre-employment selection process encompassing interviews, background/reference checks and a medical which includes a drug and alcohol test.
All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our privacy policy, a copy of which can be found at www.makita.com.au/Company/privacy-policy.
In line with Makita (Australia) Pty Ltd’s COVID-19 Vaccination Policy, all current and prospective employees are required to hold the necessary vaccination certificates or alternatively have a medical exemption. In order to commence employment with Makita (Australia) Pty Ltd, an individual must provide evidence of their vaccination status or exemption prior to commencing employment.
How to apply
- Click Apply to submit your application.
- ONLY candidates who can demonstrate relevant experience will be contacted.
Applications will close on or before 22 May 2024.
To all recruitment agencies: Makita does not accept agency resumes. Please do not forward resumes to our jobs alias, Makita employees or any other company location. Makita is not responsible for any fees related to unsolicited resumes.
