Service Co-ordinator

Service Coordinator

• $35 + Per hour
• Career opportunities
• Global organisation
• Market Leader
• Kewdale Location
• On site Parking
• Employer of Choice
• Maternity leave cover

Established global organisation with scope for career advancement. Onsite parking, bonuses and EAP available for an experienced Service Coordinator.Our ClientOur Client is a worldwide Manufacturer of highly engineered products such as compressors, pumps and fluid transfer products for a multitude of industrial users. They have developed a strong reputation as an employer of choice and the success continues.The RoleThe Service Coordinator provides operational support for the Service Department including administrative and clerical tasks as well as:

• Provides the complete administration of the Regional Service system including maintenance of the WIP, contacting customers, raising jobs, ordering parts, and scheduling work.
• Raises purchase orders and sales orders for jobs and branch supplies
• Records Technicians timesheets
• Responsible for job returns documentation and follow up.
• Preparing and proof costing of all Ad Hoc jobs prior to invoicing or sending
• Provides back-up support in the absence of the Service Supervisor.
• Plan, schedule and/or coordinate events, training, etc in conjunction with the Regional Service Manager
• Responsible for supporting and maintaining high quality customer relationships.
• Provides operational support to Regional Service Manager & Supervisor,
• Provides internal & external customer support relating to enquiries and requests.
• Provides the first point of contact for Service customers
• Maintains and provides high quality phone presentation to all customers
• Provide back-up support in the absence of the Service Supervisor
• Other duties as required and agreed to achieve the highest quality service

To be considered you will have: * Demonstrated verbal and written communication skills.

• Demonstrated PC Skills (SAP, MS Outlook, Excel, Word and databases).
• Ability to meet deadlines and organise work priorities.
• Demonstrate a flexible and “can do” attitude
• Able to work on agreed initiatives with minimal support.
• Demonstrated analytical skills.
• Focused on achieving agreed targets.
• Demonstrated ability to undertake research and source appropriate parts information.
• Highly developed organisational skills.
• Self-starter, able to work under time constraints, detail-oriented and ability to multi-task

The successful candidate will be required to undergo a pre-employment medical including Drug & Alcohol screening and agree to a National Criminal History Check.To apply for this great opportunity please submit your resume in Word format.About UsFINDMEA is a national employment agency with a passionate management team, combining over 40 years of recruitment experience to find the right people. For us, its personal. We see beyond the CV to discover your real potential.