AddressMy client is a global financial giant with a deep knowledge of the Australian market. They deliver specialist solutions to their vast network of clients and have a reputation for offering a supportive work environment and excellent work / life balance. They are growing and are considered by many to be an employer of choice.
The Role
- Coordinate the account administration for institutional clients. Monitor and track KPIs across operations and accounting.
- Work closely with clients and Relationship Managers to execute daily client activity, oversee transaction processing and resolve critical issues.
- Coordinate with servicing teams across various global locations on execution of client activity.
- Build strong client relationships and develop a clear understanding of their requirements. Resolve problems and identify their root cause. Ensure a satisfactory solution which mitigates risk.
- Identify service efficiency enhancements and process improvements.
The Candidate
- At least 18 months experience in investment/custody operations, account management, client services, fund accounting or a middle office role.
- Outstanding communication skills with the ability to resolve issues promptly.
- A proven ability towards meeting client expectations and a track record of building strong networks and relationships.
- The ability to work under pressure and hit deadlines.
- A mature and confident approach.
- An innovative attitude.
To be considered, please apply ASAP and I will provide feedback on your application as soon as possible.
Julian Soames
Associate Director - Banking and Financial Services
