We're seeking a driven and experienced Service Delivery Architect to join our team and lead the charge in delivering high-quality, efficient IT services across multiple locations (ACT, NSW, QLD).
In this crucial role, you'll:
- Guide the entire IT service lifecycle, from design and implementation to management and optimization.
- Translate complex business needs into well-defined and effective service offerings.
- Collaborate closely with diverse stakeholders, including healthcare providers, product owners, and policy advisors.
- Champion continuous improvement, driving initiatives that enhance Service Delivery and efficiency.
- Extensive experience in operationalizing IT services and establishing/managing Service Delivery frameworks.
- A keen eye for alignment, ensuring technical efforts contribute to long-term organizational goals.
- Superb collaboration skills, adept at working across teams and engaging stakeholders at all levels.
- Solid knowledge in ITIL methodologies, cloud/hybrid systems, risk management, and project management.
- Australian Citizenship (mandatory).
- A 24-month contract with potential for extension.
- Flexible work-from-home arrangements.
- Baseline security clearance.
- The chance to make a real difference in healthcare delivery.