Our Federal Government client is seeking an experienced Service Designer to work alongside a highly collaborative and passionate human-centred design team.
To be considered for this role you will have experience working across services, teams and disciplines to advocate for business and government needs and inform decision making.
Responsibilities include but are not limited to:
- Support the planning, facilitation and analysis of user research activities.
- Support the shaping of actionable insights to inform decisions and recommendations.
- Design and facilitate workshops with businesses and Government stakeholders. Workshops may include co-design workshops, prioritisation, research share-backs and feasibility discussions.
- Demonstrated knowledge of human centred design and experience applying service design methods and techniques
- Experience working with various disciplines to solve problems, identify opportunities for improvement and progress shared deliverables
- Ability to bring together a variety of lenses (e.g. user experience and technical feasibility) to produce actionable insights
- Demonstrated experience working in a team to plan, conduct and synthesise user research activities to inform decision making and reforms.
Submission deadline: 4/12
Duration: 18/12/23 - 30/06/24
Extension/s: Any number of extension options for up to 12 months (30 June 2025)
Location: Canberra, A.C.T
Eligibility: Australian Citizens with active Baseline Clearance
Working Arrangements: The client has an on-site policy for at least 3 days a week in the office for face-to-face team meetings and WFH 2 days a week
If you would like to know more apply today or contact Varsha in our Canberra office on 6257 8888.