Service Desk Support Officer

Do you thrive in a fast-paced environment, providing exceptional IT support to a valued client base?

We are looking for a skilled and motivated IT Service Desk Support Officer to join our client, a local council in Sydney. This is a fantastic opportunity to contribute to a dynamic team within a progressive organisation, making a real difference in your local community.

The Opportunity
In this contract role, you will play a pivotal role in providing exceptional IT support to staff across the organisation. You'll be responsible for handling a variety of user queries, troubleshooting technical issues, and ensuring smooth operation of critical IT systems.

What You'll Bring

• Experience in providing IT support, including both phone and deskside services.
• Experience working in in local government.
• Proven ability to build and maintain strong customer relationships.
• A solid understanding of Microsoft Network/OS and Office applications.
• Experience supporting Citrix environments is highly desirable.
• ITIL foundation knowledge is a plus.
• Unrestricted driver's license (C Class) and the ability to travel across work sites.
• Excellent communication and interpersonal skills, with a passion for delivering exceptional service.
• A proactive and results-oriented approach, with a commitment to continuous learning.

This contract position offers a unique opportunity to gain valuable experience within a leading LGA. You'll work alongside a supportive team, contributing to a positive and collaborative work environment.

Benefits:

• Develop your IT expertise: Gain valuable experience and knowledge in a supportive and dynamic environment.
• Flexible work arrangements: Enjoy a work-life balance with flexible working arrangements (to be discussed).
• Contribute to your community: Play a role in supporting vital services delivered by your local council.

Public Sector People - About Us
Public Sector People is a leading recruitment agency specialising in connecting talented professionals with rewarding opportunities within the NSW Public Sector. We understand the unique environment and culture of government agencies, and we're passionate about helping people find fulfilling careers that make a difference.

Ready to Launch Your Career?
If you're a highly motivated IT professional seeking a dynamic and rewarding opportunity, we encourage you to get in touch!

Contact:
Dan Corkill | Public Sector People Phone: 0481 208 *** Email: *******@publicsectorpeople.com.au