Service Desk Support Officer

Do you thrive in a fast-paced environment, providing exceptional IT support to a valued client base? We are looking for a skilled and motivated IT Support Officer to join our client, a local council in Sydney. This is a fantastic opportunity to contribute to a dynamic team within a progressive organisation, making a real difference in your local community. The Opportunity In this contract role, you will play a pivotal role in providing exceptional IT support to staff across the organisation. You'll be responsible for handling a variety of user queries, troubleshooting technical issues, and ensuring smooth operation of critical IT systems. What You'll Bring Experience in providing IT support, including both phone and deskside services. Experience working in in local government. Proven ability to build and maintain strong customer relationships. A solid understanding of Microsoft Network/OS and Office applications. Experience supporting Citrix environments is highly desirable. ITIL foundation knowledge is a plus. Unrestricted driver's license…
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